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I ordered a Long Ride Shield. However it has about an inch of extreme blurriness all along the top edge. I could see it through the plastic wrap, so I gently peeled back just a little bit, and wow is it bad. There's no way I can go down the road with that going on. So I emailed for return approval. Nothing. Called, no answer that way either. After 3 emails, I give up. Does anyone know how long it takes to get a response from these guys? Or is this blurriness the way all their shields are?
So you ordered a Mega Curve shield and are now surprised that you can't see through the mega curve? You're supposed to size these so that you look over the shield, not through it.
I did. And I would be looking over it, but it sure is a weird visual distraction to see things change perspective like that. I have a cheapo $35 ebay curve windshield now, and it doesn't do that. It's just about 2-3" too short.
So after posting this, they did respond. And approved the return. So I have to pay return postage, and the only winner here is usps and ups.
Everybody hates a whiner, I understand that. But when I pay top dollar for something ($125), and it's not what they advertise, it irritates me. It always seems not so bad when it happens to someone else, right?
Well, you did a good whine job posting your discontent on several threads, but let's move on, as you are received your response. I have an LRS on my Road Glide, and it isn't the curve that I dislike, more the poor edge fitment. However, I think when they advertise Mega Curve, you did get what they advertised, you're irritated you didn't like it would be more accurate.
If they had advertised this, I might have been able to make an informed decision. However, when they say NO distortion, how am I in the wrong to be dissatisfied when there is distortion?
This is from their website:
"The Mega Curve is made from the highest quality polycarbonate on the market. This material creates a superior shield in both durability and optical clarity. The hard glass coated polycarbonate will allow for thousands of miles of comfortable riding without a scratch while creating perfect visibility when looking through the windshield. Our highest grade optical material will ensure that this shield is clear and distortion free."
It's over and done with. I'll return it, and be out $32 for return shipping. I don't know about you, but I hate to waste money. I hate to be deceived or ripped off too. If someone had posted about how the windshields were that way, maybe I wouldn't have ordered one. But nobody mentioned it, afraid to whine? Well I'm not, and hopefully anyone who doesn't like distortion in their windshields will be prevented from wasting their time and money. I buy thousands of dollars of stuff online, and I depend upon reviews for the truth, both good and bad.
They're under new management and the price is higher. I have a recurve, no issues except it's not for my bikes hardware so I had to drill holes.
I bought mine before they sold.
You paid $125, that's cheap and the luck of the draw.
Hi,
Can you please provide your email address and order number so we can get this issue fixed for you. It may be the case that your emails went to our spam folder. Our shields are made to be distortion free and we will certainly get this taken care of for you.
Thanks for your patience,
A few weeks ago I received a replacement windshield. Even though they emailed me asking if I wanted a replacement, and I specifically said no, I want a refund. They evidently have serious customer service issues there.
I will say this windshield is very good quality, and I have installed it, deciding not to even try and deal with them anymore. Heck with it. So this new windshield has NO distortion, and works great at wind deflection. But it took me creating this post to even get them to respond to my email to do the return. Sad. I think the return shipping costs should not be paid for by the buyer when the fault is the seller. I will NOT be buying anymore LRS.
I have a LRS windshield on my 2016 roadglide ultra. And had a problem with stress cracks. Had the same problem (no/slow response). And when the did reply. Said my purchase was out of warranty by a couple of months. And as far as Zedbra post, I thought that this is what the forum it for to keep people informed to what are good people to do business with
I So I emailed for return approval. Nothing. Called, no answer that way either. After 3 emails, I give up. Does anyone know how long it takes to get a response from these guys? Or is this blurriness the way all their shields are?
It was slow by internet standards, but not awful when they answered my question about models. But there does seem to be theme.
I wanted a clear windshield. They only offered it in the expensive model
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No response to return request?
