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Extended Warranty (ESP)

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  #41  
Old 06-10-2012, 08:29 PM
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Originally Posted by 05dcw300
I purchased an 05 RG in 07. Bike was sold to me as a "new" bike because it was the owners demo. He had many mods done to the motor. They sold me a 7 year ESP. A cam bearing went and tore up the motor. Brought it back to dealership, claim was denied. Dealership ate the rebuild. Now less than 2 years later, same problem. Only now the bike broke down 100 miles from home and the dealership where I purchased the bike is out of business. The dealership where it was toed to isnt going to eat the re-build. The original dealership had no right selling me that ESP on that motor.
technically, they did not sell you the esp on the motor. they sold it to you on the entire bike. if the tranny had taken a dump, it would be covered. if you had a problem with any other area of the bike, it would be covered. but, they should have informed you that the engine would not be covered (by anyone other than them)
 
  #42  
Old 06-11-2012, 03:08 PM
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Originally Posted by 05dcw300
I purchased an 05 RG in 07. Bike was sold to me as a "new" bike because it was the owners demo. He had many mods done to the motor. They sold me a 7 year ESP. A cam bearing went and tore up the motor. Brought it back to dealership, claim was denied. Dealership ate the rebuild. Now less than 2 years later, same problem. Only now the bike broke down 100 miles from home and the dealership where I purchased the bike is out of business. The dealership where it was toed to isnt going to eat the re-build. The original dealership had no right selling me that ESP on that motor.
If I understand you right you are saying the warrenty was voided because of the engine mods ? or because the other dealer allready did the motor? when I bought my 07 and the ESP I asked the dealer about that problem and was told the bike was warrented the way I bought it , and most say if the dealer did the work the warrenty is still good , maybe contact another dealer
 
  #43  
Old 06-11-2012, 09:07 PM
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The ESP they sold me doesn't cover the motor due to all the mods done before I purchased. I think the dealership should have told me that when I purchased the bike. Im buying a 7 year warranty under the assumption that my bike-mainly the motor is covered. I found out the hard way it wasnt the case.
 
  #44  
Old 06-11-2012, 09:14 PM
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Bump, good info here
 
  #45  
Old 06-12-2012, 05:11 AM
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Originally Posted by 05dcw300
The ESP they sold me doesn't cover the motor due to all the mods done before I purchased. I think the dealership should have told me that when I purchased the bike. Im buying a 7 year warranty under the assumption that my bike-mainly the motor is covered. I found out the hard way it wasnt the case.
was it the Harley ESP or a 3rd party warrenty
 
  #46  
Old 06-12-2012, 05:23 AM
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An ext. warranty on anything you buy is no better than the People standing behind it. My experience with HD Dealer's, they are all smiles when you are buying. When you come in with a problem, it's a totally different look you get. JMO
 
  #47  
Old 07-01-2012, 05:44 PM
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I am back on this post now after almost 18 months - Today is Sunday and I will be calling the two HD I posted in the front of this post - I have a very good friend that has a 2013 coming in Aug - I told him to let me check here and see what Jim or Clint can do for him.. Anyone here buy a new ESP from either latley??

I will post what I find out later this week
 
  #48  
Old 07-07-2012, 02:23 PM
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Default Getting quote from Jim Palmer on Monday

Hi,
After reading all of the posts and calling around Washington State for quotes I called Kutter for a quote. Jim isn't working today but I was told he will call me back on Monday, 7/9. I'll let you know what kind of quote I get for an extra 5 years on my 2011 FLHX. My original warranty expires in 1 month. The best quote I've gotten close to home is $1927 tax included or $2064 with tire and wheel, tax included.






Originally Posted by harley0711
I am back on this post now after almost 18 months - Today is Sunday and I will be calling the two HD I posted in the front of this post - I have a very good friend that has a 2013 coming in Aug - I told him to let me check here and see what Jim or Clint can do for him.. Anyone here buy a new ESP from either latley??

I will post what I find out later this week
 
  #49  
Old 07-07-2012, 02:58 PM
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**************** UPDATE *****************

Jim is still give deals (BTW< HD just raised prices July 1, 2012)

Clint is NOT doing this any longer - he said, his owner got to many complaints from other HD - Clint does say he is very sorry
 
  #50  
Old 07-07-2012, 03:26 PM
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I paid just over 2100.00 with wheel and tire for 5 years on my 07 ultra bike is in now for trans bearing, clutch hub, shiffter lever seal, oil cooler leak, I guess I just got my money back just in parts alone. I would have done the labor not a problem there. Problem was grinding on hot starts real bad broke the spline on the clutch hub they said that was my knocking noise but I dont think it was think that was just my starting problem I still think the compensator is bad too
 

Last edited by ultra5516; 07-07-2012 at 03:31 PM.


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