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HOG is useless! $637 to tow 74 miles, WTF!

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  #1  
Old 03-29-2014, 06:18 AM
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Default HOG is useless! $637 to tow 74 miles, WTF!

In a nutshell I rode out from Las Vegas, NV heading to Zachary, LA and made it 1700 miles to Simmesport, LA before I got a flat tire. Right when it started pouring buckets of rain. Bummer, but hey $hit happens.

So I limped about 2 blocks to a small truck stop and call HOG who called a tow truck to tow me to the nearest Harley dealership which is in Baton Rouge, only 74 miles away. HOG tells me they'll pay $100 with my membership and I'm responsible for the difference. The tow guy quoted them $400, so I have to pony up $300? Then he calls me directly and gives me this BS story about how he seriously misquoted HOG so I'm thinking here comes a reasonable tow charge. Turns out his actual charge is $637 but, get this, the ars#$@hole tells me he rides as well and will honor the $400 quote he gave HOG. Eff this dude.

A quick call to Harley in Baton Rouge and they'll come get me in the morning and will only cost about $160. Needless to say I was shocked that a Harley dealership would be cheaper than anyone, let alone nearly 4x LESS expensive.

So what good is HOG membership? They won't shop a reasonably priced tow company and because I did not go through them to locate a "tow company" they won't cover the $100 their obligated to when I found a better price elsewhere. WTF!
 
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  #2  
Old 03-29-2014, 06:24 AM
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I had a complimentary H.O.G. membership when I bought my Road Glide. I went on vacation that summer and decided to rent a bike while I was out of town and used the membership on the rental. The discount was NOT really that big of a discount.... so I never renewed it when it expired. I just couldn't see any real value in it.
 
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  #3  
Old 03-29-2014, 06:28 AM
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I got my membership with a 2013 Street Glide I bought back in June of 2013 and traded in the '13 for a '14 a couple months later so got another year membership through 2016. First time I "need" them it turns out they are completely useless so I sure as hell won't be renewing membership either!
 
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Old 03-29-2014, 06:34 AM
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Sucky deal, but it's no secret of their Roadside Assistance coverage limit ($100). That's why it's best to seek other/better long-distance travel options...added insurance tow option is one recommendation.
 
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Old 03-29-2014, 06:40 AM
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Believe it or not......AAA may be the way to go!! Yep, they offer motorcycle coverage!! Just my opinion.
Regards from East Tennessee!
Ed
 
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  #6  
Old 03-29-2014, 06:41 AM
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HOG does only pay $100.00 but 600 to tow 74 miles is bullshit I have had to be towed twice the first time I called HOG the total bill was $150 they paid the first $100 I turned the other 50 into my insurance and got reimbursed for it. The second time I called the dealer that the bike was going to and asked them if they had a tow company they recommend which they did. It was a motorcycle tow co. picked up my bike towed it to the dealer which the dealer added to my warranty cost me nothing. If you have the tire and road hazard warranty won't cost you nothing for tow or tire replacement.
 
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  #7  
Old 03-29-2014, 06:48 AM
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Originally Posted by santajim
If you have the tire and road hazard warranty won't cost you nothing for tow or tire replacement.
This.


Last time I blew a tire 4 hours from home, I called Man 'O War Harley in Lexington, Kentucky...

They sent their own van, with lift, picked me and the bike up, and took us to the dealer where I got my brand-new-free-of-charge tire.

The bad part was the tire they replaced had less than two thousand miles on it....
 
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  #8  
Old 03-29-2014, 07:12 AM
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Default HOG is worthless

It is just a club that has patches and such. It doesn't really do anything for you. Join it to be part of the "club" or don't, just understand that.
 
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Old 03-29-2014, 07:20 AM
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Cancelled mu HOG a few years ago. Had a nail in my rear tire in Northern VT and nearest dealer was about 75 miles away. They helped with a tow and finding a dealer, but I still ended up paying about $275 dollars for flat bed. Now I use CoachNet. Covers my motorhome and all other vehicles in our household including bike. No mileage limits.
 
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  #10  
Old 03-29-2014, 07:33 AM
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Originally Posted by Bigg Lou
I got my membership with a 2013 Street Glide I bought back in June of 2013 and traded in the '13 for a '14 a couple months later so got another year membership through 2016. First time I "need" them it turns out they are completely useless so I sure as hell won't be renewing membership either!
The only time I've ever belonged to HOG was the 3 times that I've bought new. When the 1 year freebie expires, I let it go. I'm not a "joiner" anyway. The only organization I'm a member of is the Sons of American Legion. I have no desire to join any motorcycle group. I ride when and where I decide. I don't sell raffle tickets, goad friends into attending fundraisers or attend meetings.
My insurance covers towing, so anything else is redundant.
 

Last edited by 2goldens; 03-29-2014 at 07:37 AM.
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