Anyone else having issues getting the latest upgrade for the Infotainment system to load? Followed the directions and no matter what I do, I can't get the "Yes" button to be active. "No" is the only choice I have when it asks me if I want to apply the update.

 

run this by in the touring section i don't much tech but there are a # of threads on update there.

 

Because I have only recently gone from an Ultra Limited to a CVO Road Glide and did this when downloading 1.20.1....

When you are downloading the update from the Harley website, be sure you selected the CVO Premium Radio, vs the Premium Radio. The updates are not interchangeable and will reject if attempted in the wrong radio.

If you are attempting to do the Dealer Update, you cannot download using an Apple computer. Something in Apple is incompatible with map database software. Do The download on a Windows based PC.

 

I did use a Mac... trying a windows PC this go round.

Thanks

 

I did the update last nite without any trouble. MacBook Pro
8GB USB stick. Never had any trouble doing the radio with my Mac.
But the dealer update isn't working. Tried mine and a buddies Mac, his house, my house, 3 different USBs. New , old,reformatted to Fat32. No dice. Keep getting an InvalidNav error. Will try a PC for dealer update



Update:
tried the dealer update using my PC, worked like a champ. took about 2 min to update.

 

Make sure you are using the CVO Installation procedure. It is different than the rest of the touring lineup due to not having the main shutoff switch.

 

d. Turn your vehicle's ignition switch to ACCESSORY. (Keyless ignition vehicles: press and hold the trip switch for more than
two seconds).
e. Turn on the audio system and connect the USB flash drive to the audio system's USB port.
f. The audio system will detect the new software available and ask if you want to update. Select “Yes”. The display will prompt
you to remove the USB drive when the update is complete.

 

Several reports of latest update 1.20.2 locking up the infotainment after a shutdown. Temporary fix seems to be to pull the main fuse for a couple of minutes and put back. Worked for my lock up but don't know if it will be permanent.

 

Looks like 1.20.2 has been removed from the HD page and replaced with 20.1. Guess lots of people having problems with it.