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MasterTune TTS wont install

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Old 05-01-2010, 08:33 PM
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Default MasterTune TTS wont install

Hey all. I have a netbook with windows7 and I cant get the TTS software to load, is it window7 compatible? Or can I download it offline somewhere?
Thanks, Andrew
 
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Old 05-01-2010, 08:48 PM
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According to the TTS website you should be good to go.
The TTS MasterTune software is compatible with Windows 98 through Windows 7. Both 32- and 64-bit versions of these operating systems are supported.
I would call TTS if you have the disk and the software won't load onto your computer. Must be a setting somewhere preventing it.
 
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Old 05-01-2010, 08:59 PM
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The TTS software works great with Win7. What is the exact error message you are getting? How did you get the install CD onto the netbook?

--Gary
 
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Old 05-01-2010, 09:39 PM
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Which version of windoze 7? I have a ACER 1810T netbook with windoze 7 home premium and TTS installed and worked fine (used a usb CD drive). Not sure about windoze starter, however. I tried to contact TTS but did not get an answer, but it got overtaken by events as the netbook had the more featured windoze 7..
 
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Old 05-02-2010, 08:01 AM
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Be sure you have Admin rights or be sure to select " Run as Admisitrator" if not that, check you antivirus settings. You need to be a little more specifid on what your doing and what errors or msgs your getting when trying to install.
 
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Old 05-02-2010, 10:24 AM
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Try installing just the TTS Updater program from the CD. Run it and have it install all the latest TTS programs and files.
 
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Old 05-02-2010, 10:33 AM
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Not sure if this will help, but widows 7 needs a new driver. I found this from a different site.
http://www.ftdichip.com/Drivers/VCP.htm

Look on the right side of the page under "Comments" and find where it says "setup executable" and "click" on it.
 
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Old 05-02-2010, 01:09 PM
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Not having the driver would not cause the software to fail installation. It just won't connect to the bike. (don't ask me how I know that) If you follow all the directions, one of the first things you are suppose to do is load the USB driver. The load driver install should pull down the right driver.
 
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Old 05-02-2010, 01:27 PM
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Got it figured out, was trying to load it from a thumbdrive. I used a external cd drive and loaded it.
 
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