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LED turn signal issue

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Old Jun 18, 2011 | 01:53 PM
  #1  
stevevfd's Avatar
stevevfd
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Default LED turn signal issue

I have a 2004 Softail Deuce. I just put the Custom Dynamics kit turn signal insert kit on it. Amber in front, red in the back. The kit came with a Street Magic Slim Line load equalizer and a Street Magic "Triple Play" which converts the back 2 turn signals into brake lights. Anyway I installed everything according to the directions. It's pretty hard to mess up because it all just clicks into place. I tested it out, and all was well. Everything was bright, and the signals were flashing at the proper speed.

I got about 15 miles from my house when the red security key on my speedometer lit up. I thought it was weird, but the signals were working well and I figured it was something to look up when I got home. About 30 miles from home, I smelled burning rubber and plastic (the distinctive smell of an electrical fire). I pulled over, shut it down, and pulled the seat off. No smoke or flames thankfully. I looked at the load equalizer and it was melted. The triple-play was slightly melted but not nearly as much as the load equalizer. I pulled the load equalizer out of the mix, and tried to use the triple-play, but it was dead. So I have pulled both out and am dealing with fast blinkers and a red security key. I will call Custom Dynamics on Monday and try to sort it out. Has anyone heard of this happening or does anyone know why it would happen. Just to be clear, I DID NOT use my 4 way flashers at all.

Is there any harm in using the blinkers in fast mode until I get this sorted out or should I revert back to the old style bulbs?
 
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Old Jun 18, 2011 | 03:45 PM
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Hmmm. I have similar setup. No issues. Bad module? Got polarity reversed?
 
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Old Jun 18, 2011 | 04:01 PM
  #3  
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Dieselhed
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I just did this to my Deuce a month ago. Mine would blink fast all the time no matter what I did. I called Custom Dynamics and the customer service was awesome. Went over a few things with a guy on the phone and he determined the load equalizer was bad. Sent a new one out and works like a charm. Give them a call and tell them what happened, they will figure it out. My key light comes on for a couple of seconds at startup but then goes out in a couple of seconds. The first load equalizer I had it would stay lit up. I'd bet it's just a bad load equalizer. Is your seat touching it?
 

Last edited by Dieselhed; Jun 18, 2011 at 04:04 PM.
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Old Jun 18, 2011 | 04:11 PM
  #4  
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I had it tucked near the battery away from the seat. It sounds like I just got a defective unit which possibly just fried the triple play. I don't know how I would reverse polarity because it just plugs right into the factory wiring harness. That's what I just wanted to see if I messed up somehow or if it was possible to have a bad part. I will call them on Monday. I have heard good things and I'm sure they will make it right.

Just following up on this. I emailed Custom Dynamics over the weekend. They responded on a Sunday. Today I received a phone call and talked about the issue. They are sending me new parts at no charge. From speaking to them, it sounds like I just got a bad load equalizer. That's great customer service. Things happen and I can't blame them for a faulty part, but I'm glad they're willing to make it right.
 

Last edited by ChickinOnaChain; Jul 20, 2017 at 07:39 AM.
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Old Jun 21, 2011 | 06:47 AM
  #5  
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The same thing happened to a buddy of mine. They definitely seem to have some quality control issues but so far they have come through on the service end.
 
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Old Jun 21, 2011 | 07:05 AM
  #6  
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CD has it going on in the service dept. I emailed both them and Radiantz about a set of those LEDs and asked what I would need to make it all work on my bike. CD responded within the hour. It's been a about a month, now; I ordered from CD and all items have been delivered. Never did hear from Radiantz.
 
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Old Jun 21, 2011 | 10:47 AM
  #7  
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I installed the same setup on my Train a couple of months ago. The first kit came with a bad load equalizer. Custom Dynamics sent me a new one out right away. Looks like they have run into a bad batch.
 
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Old Jul 18, 2017 | 10:36 AM
  #8  
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I had the same issue with the blue Triple Play when my turn signal bulb broke, after few exchange with Customs dynamic and insisting that the module was faulty, they replaced it FOC, I got the green one. They made a happy customer
 
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