Had my FP3 come in yesterday, hooked it up this afternoon, recognized the bike and paired no problem, did the firmware update on the fuelpak and everything looked good until I clicked on 'Map Lookup' and it gets stuck at "Connecting to Vance & Hines..."

Tried with wifi off / on... cycled power etc... Did I speed test on my phone and I had no connection problems.

Next step is calling V&H support which I heard is great, but they are closed until Monday.

Anybody had same issue and solved the problem?

 

unfortunately many of us work on the bikes on the weekends and the vendors are only available during the week-!

you may have to wait until tuesday

 

well crap.

hope somebody on here has a solution before Monday

 

Try uninstalling and re-installing the app.

 

I believe this is the first thing they recommend, ALSO turn off the wifi and do it all through the phone service.. I know my wifi in my garage was less than perfect when I installed the FP3 on my switchback back in 2014 and had similar issues until I shut down wifi and just used my data plan

 

Might want to check that no other Bluetooth devices are fighting with the FP for connection to your phone. I went for a while connected to both FP and BT audio device, but recently started having intermittent FP connection issues with that setup. Eliminating the BT audio device has fixed it for now. Fairly certain my particular case is due to phone firmware, but not positive yet.

 

Restart the phone too.

Had a similar issue, restarted everything, started the bike first, then app, and it all worked.

Watch the lights on the FP for connection.

 

Ok will try reinstall-install



Very noob question here..

bike RUN switch on when FP3 connected or that doesn't matter?

 

Yea, try reinstall,if using wi fi, get as close to a great signal as you can, I had to pull bike up in garage to get strong signal, Also , since i have different exhaust than V&H, i called for the closest ,to get map, working fine now

 

Yes "run" switch and ignition on as well as bluetooth on.
Sometimes with IOS you need to go to settings/bluetooth make sure everything is on.
Make sure it's in neutral.