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No Manual With A $30k bike?

 
  #1  
Old 08-31-2018, 04:23 PM
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Default No Manual With A $30k bike?

Looking at 2019 touring bikes today at local dealer. Had some questions about the new Infotainment center that the sales person couldn't answer. So I said, "well let's just look at the manual." His response? "We don't have one. The bikes no longer come with a manual." But wait, the main owners' manual refers me to the Infotainment manual. "Sorry, the bike doesn't come with one." After calling Harley HQ I was told they are available for purchase and was given a part number. Only $20. ARE YOU KIDDING ME? You want $30k for this bike and you want me to buy the manual as an add on? I don't think so.
 
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Old 08-31-2018, 04:25 PM
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the bean counters strike again
 
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Old 08-31-2018, 04:29 PM
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I'm calling complete bullshit on this one. Your dealer is an idiot. Call another one and verify.
 
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Old 08-31-2018, 05:07 PM
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Originally Posted by strych9 View Post
I'm calling complete bullshit on this one. Your dealer is an idiot. Call another one and verify.
Don't need to call another dealer. Called Headquarters - they gave me part number for the manual and said you have to order it.
 
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Old 08-31-2018, 05:12 PM
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The 2019's at my dealer had them in the saddle bag. Maybe its a dealer option now to provide them. Never heard of new motorcycles not having a owners manual until this thread.
 
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Old 08-31-2018, 05:17 PM
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My $20k 18 RG came with two manuals. One for the bike and an even bigger one for the Boom.
 
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Old 08-31-2018, 05:18 PM
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Originally Posted by strych9 View Post
I'm calling complete bullshit on this one. Your dealer is an idiot. Call another one and verify.
Originally Posted by GTK View Post
The 2019's at my dealer had them in the saddle bag. Maybe its a dealer option now to provide them. Never heard of new motorcycles not having a owners manual until this thread.
I'm not talking about owners manual. I'm talking about the separate Infotainment manual that is actually thicker than the owners manual.
 
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Old 08-31-2018, 05:21 PM
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The infotainment manual was also in the bikes saddlebag as previous years. Kind of hard to operate system without manual.
 

Last edited by GTK; 08-31-2018 at 05:24 PM.
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Old 08-31-2018, 06:22 PM
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The 2018 infotainment manual is a free pdf download. Harley had online guidance for the systems as well.
 
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Old 08-31-2018, 06:42 PM
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Originally Posted by GTK View Post
The infotainment manual was also in the bikes saddlebag as previous years. Kind of hard to operate system without manual.
Not in the 2019s
 

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