Poor Service

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Apr 28, 2014 | 08:24 PM

banditgrrr

Thread Starter

Novice

Joined: Apr 2014

Posts: 22

Likes: 0

From: Las Vegas

Poor Service

I just received my second order from Eastern Performance. The first order was incorrect and had to be returned for a refund. Now I just received my second order and this is also the incorrect items. As a relatively new bike owner, I'm extremely disappointed in Eastern Performance and think I'll need to look elsewhere for my parts.

Last edited by banditgrrr; Apr 30, 2014 at 09:28 PM.

Apr 28, 2014 | 08:27 PM

Notgrownup

Seasoned HDF Member

Joined: Mar 2009

Posts: 24,754

Likes: 9,281

From: Snow Hill, NC

Sorry, I always got great service from them...

Apr 30, 2014 | 09:38 PM

14 FLHX

Road Captain

Joined: Jan 2013

Posts: 713

Likes: 3

From: Isanti / North Branch, MN

Thats to bad, make sure you give them a chance to make it right. I have ordered from them several times, never an issue.

May 13, 2014 | 09:36 PM

P'cola Hog

Cruiser

Joined: Feb 2013

Posts: 241

Likes: 0

From: Pensacola, Fl

I loved their service. Plan on buying from them again.

May 19, 2014 | 05:02 AM

MikeyTX

Outstanding HDF Member

Joined: May 2007

Posts: 2,921

Likes: 199

From: Skunk Hollow, TX

Not sure what's going on here. I've ordered many parts from them over the years and never had an issue. They are more than an internet presence. They are a major indy in the D.C. area.

May 21, 2014 | 03:23 PM

AAWAV

Road Warrior

Joined: Aug 2013

Posts: 1,505

Likes: 31

From: Las Vegas

no issues for me either - ordered probably for total of 6k with them... and they will give you discount if you "ask" (they'll match anything you can get on the web)

May 21, 2014 | 03:35 PM

wolfman 66

Road Captain

Joined: Feb 2007

Posts: 531

Likes: 6

From: East of Cincinnati Ohio

i buy from them never had a problem.

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May 22, 2014 | 08:16 AM

EasternPC_Forum

Former Sponsor

Joined: Nov 2012

Posts: 1,094

Likes: 3

From: Gambrills, Maryland

Please contact us so that we can see what the issue is with this order and we can have it corrected for you. Customer service is our number one priority and we would like to see what we can do to help you out with this order. Please contact me at 410-451-5181 ext 203 or send me a private message.