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subscription email problems?

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Old Mar 4, 2011 | 10:19 AM
  #1  
Robb M.'s Avatar
Robb M.
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From: Barrie, ON
Default subscription email problems?

Hey everyone,

I've been seeing some people email in with concerns that they aren't receiving emails from the site, for things like thread subscriptions.

In an attempt to narrow down who is affected, we'd like to know who your email provider is for the email account tied to your HDForums account.

If you are being affected by this, please respond below, and let us know who hosts your email.

cheers,
robb
 
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Old Mar 4, 2011 | 06:17 PM
  #2  
krjoseph's Avatar
krjoseph
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Joined: Feb 2010
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From: Nashville, TN
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Thanks, Robb! I'm using Gmail and my last subscribed forum emails were received on Feb. 7th.
 
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Old Mar 6, 2011 | 07:40 AM
  #3  
Terry TK's Avatar
Terry TK
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Joined: Feb 2005
Posts: 20,310
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From: San Antonio Texas
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This problem may be fixed guys but if not continue to post below. I'd like you to remove your subscriptions, dump your cache and cookies and reboot your computer (if you continue to have subscription problems) and then redo your subscriptions and see if that helps. Sometimes you have to refresh whenever a change is made.

Terry
 
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Old Mar 6, 2011 | 09:19 AM
  #4  
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Stevea
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From: Burlington, MA
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Originally Posted by Terry1955
This problem may be fixed guys but if not continue to post below. I'd like you to remove your subscriptions, dump your cache and cookies and reboot your computer (if you continue to have subscription problems) and then redo your subscriptions and see if that helps. Sometimes you have to refresh whenever a change is made.

Terry
Terry1955,

Today, I got an email that listed all postings made to the Dyna Forum for the 1st time in about a month, so hopefully the bug has been fixed.

I use Gmail to access my email.

FYI, in the past few weeks I have done basic maint on my PC that included clearing the cache, deleting cookies, clearing history, etc.. I also unsubscribed and re-subscribed to the Forum. None of those actions seemed to have any affect on me getting the Forum updates.

Whatever the HDForums IT people did in the last day or so seems to have worked. Thanks for your help!
 
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Old Mar 6, 2011 | 10:31 AM
  #5  
Terry TK's Avatar
Terry TK
Big Kahuna HDF Member
Joined: Feb 2005
Posts: 20,310
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From: San Antonio Texas
Default

You are very welcome.
 
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Old Mar 6, 2011 | 10:52 AM
  #6  
OneBlackFly's Avatar
OneBlackFly
Club Member
Joined: Jan 2006
Posts: 1,360
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From: Idaho Falls
Smile Good News!

With no cache dump, reset, etc. on my part, or re-subscribes either, I got a full set of notices last night. So, all is well for now.

Thanks to the HDF IT team and Terry T.
 
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Old Dec 17, 2019 | 02:14 AM
  #7  
splattttttt's Avatar
splattttttt
Ultimate HDF Member
Veteran: Army
Joined: Jul 2014
Posts: 5,649
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From: MASS_hole
Default

Most of todays peripherals and other personal WWW devices are extremely stealth and are quite capable at keeping them selves all nice a tidy by simply setting them up to do this on their own.
It is often issues within the site it self that need to be addressed. Hdforums does not prioritize the function of its site.
Normally relies on server it’s to fix everything for them. Least what it seems like to me.
Had we had a dedicated hdforum IT person, we wouldn't be having problems like this
 
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Old Dec 17, 2019 | 07:33 AM
  #8  
Robb M.'s Avatar
Robb M.
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From: Barrie, ON
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we have a dedicated IT team. Your account is broken because you upload too much ****, and it was automatically censored. We can't overturn the censor as a result of a technical issue that's over my head. As I told you via email, it's on the list, but low priority as it's only affecting your account.
 
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