Retaining ring.
Thread Starter
|
Seasoned HDF Member
Joined: Sep 2004
Posts: 6,197
Likes: 708
From: (Toronto) Canada
Retaining ring.
The part I need is the hemispherical retaining clip that is located inside the clutch basket. It is 1 3/4 inches cylindrical . It's the one that holds the spring washer in the inside of the basket, that is behind the nut that holds the clutch basket on to the transmission jack shaft.
I called Harley, and they won't sell me one, because it's part of the basket. Yeah, right, I'll buy a new clutch for a $0.50 retaining clip.
I am so mad at the way Harley parts guys have no brains and will only bring in what's in the "book", but that's another post.
Please, please please, anyone out there that can ask their dealer if they have a junk basket for sale so I can salvage this ring I would greatly appreciate it.
I called Harley, and they won't sell me one, because it's part of the basket. Yeah, right, I'll buy a new clutch for a $0.50 retaining clip.
I am so mad at the way Harley parts guys have no brains and will only bring in what's in the "book", but that's another post.
Please, please please, anyone out there that can ask their dealer if they have a junk basket for sale so I can salvage this ring I would greatly appreciate it.
Road Master
Joined: Feb 2005
Posts: 785
Likes: 1
From: Harford County, Maryland
RE: Retaining ring.
ORIGINAL: Joe Scout
The part I need is the hemispherical retaining clip that is located inside the clutch basket. It is 1 3/4 inches cylindrical . It's the one that holds the spring washer in the inside of the basket, that is behind the nut that holds the clutch basket on to the transmission jack shaft.
I called Harley, and they won't sell me one, because it's part of the basket. Yeah, right, I'll buy a new clutch for a $0.50 retaining clip.
I am so mad at the way Harley parts guys have no brains and will only bring in what's in the "book", but that's another post.
Please, please please, anyone out there that can ask their dealer if they have a junk basket for sale so I can salvage this ring I would greatly appreciate it.
The part I need is the hemispherical retaining clip that is located inside the clutch basket. It is 1 3/4 inches cylindrical . It's the one that holds the spring washer in the inside of the basket, that is behind the nut that holds the clutch basket on to the transmission jack shaft.
I called Harley, and they won't sell me one, because it's part of the basket. Yeah, right, I'll buy a new clutch for a $0.50 retaining clip.
I am so mad at the way Harley parts guys have no brains and will only bring in what's in the "book", but that's another post.
Please, please please, anyone out there that can ask their dealer if they have a junk basket for sale so I can salvage this ring I would greatly appreciate it.
Jim
Thread Starter
|
Seasoned HDF Member
Joined: Sep 2004
Posts: 6,197
Likes: 708
From: (Toronto) Canada
RE: Retaining ring.
I found a company that makes them. Smally Steel Ring Company. USA, France and Sweden.
Thanks for the help.
P.S. I'm still going to complain to H.D. about the dealers. You would think someone would know the origin supplier of the ring, or that someone in the clutch plant would mail me one. I wasn't looking for a free part. It like the parts guy's only know how to look in the book, and if it's not there, you can't get it.
Thanks for the help.
P.S. I'm still going to complain to H.D. about the dealers. You would think someone would know the origin supplier of the ring, or that someone in the clutch plant would mail me one. I wasn't looking for a free part. It like the parts guy's only know how to look in the book, and if it's not there, you can't get it.
Road Master
Joined: Feb 2005
Posts: 785
Likes: 1
From: Harford County, Maryland
RE: Retaining ring.
I've found in over 20 yrs working in dealerships, a lot of times the parts people really sucked as far as being helpful on ANYTHING beyond what was required for their job - the only time they helped out was when they needed something!!! (no offense intended to those parts guys out there who are "normal" human beings)
PS - glad you found what you needed Scout!
PS - glad you found what you needed Scout!
Intermediate
Joined: Jan 2005
Posts: 48
Likes: 0
From:
RE: Retaining ring.
sounds like the parts guys at my local auto store. If they can't find it on the computer, they say "can't get it or they don't make one". I don't think half of them could look up a part in the catalog if there life depended on it.
Seasoned HDF Member
Joined: Jan 2005
Posts: 21,949
Likes: 6
From: My house
RE: Retaining ring.
ORIGINAL: Joe Scout
I found a company that makes them. Smally Steel Ring Company. USA, France and Sweden.
Thanks for the help.
P.S. I'm still going to complain to H.D. about the dealers. You would think someone would know the origin supplier of the ring, or that someone in the clutch plant would mail me one. I wasn't looking for a free part. It like the parts guy's only know how to look in the book, and if it's not there, you can't get it.
I found a company that makes them. Smally Steel Ring Company. USA, France and Sweden.
Thanks for the help.
P.S. I'm still going to complain to H.D. about the dealers. You would think someone would know the origin supplier of the ring, or that someone in the clutch plant would mail me one. I wasn't looking for a free part. It like the parts guy's only know how to look in the book, and if it's not there, you can't get it.
Trending Topics
Road Master
Joined: Feb 2005
Posts: 863
Likes: 0
From:
RE: Retaining ring.
Joe I know what you mean,I get so damned tired of those parts people at the harley dealers that I try to bypass the dealer each time I can
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
Jason Momoa Is Turning Classic Harleys Into PHEVs
Verdad Gallardo
Harley-Davidson Fat Boy Becomes a Dark, Decepticon-Inspired Custom
Verdad Gallardo
6 Weirdest Harley-Davidsons Ever Sold to the Public
Verdad Gallardo
7 Times Harley-Davidson Chucked Tradition Out the Window
Verdad Gallardo
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Thread Starter
|
Seasoned HDF Member
Joined: Sep 2004
Posts: 6,197
Likes: 708
From: (Toronto) Canada
RE: Retaining ring.
Follow up - I called Smally and they connected me with their Canadian distributor. They couldn't sell me one since it was no where near their minimum order, so they of course gave it to me. Called Deeley's ( the exclusive Canadian dealer for all Harley's, parts and motorclothes in Canada) and suprise, the boss phoned me back TWICE, to apologize for the dealers, and to see if there was anything else he could do for me.
My respect for Deeley's and HD is back up there, but I still think that the retail level could use some work. They should quit hiring clerks for the parts end, and get some good old fashioned wrenches to deal with customers.
My respect for Deeley's and HD is back up there, but I still think that the retail level could use some work. They should quit hiring clerks for the parts end, and get some good old fashioned wrenches to deal with customers.