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Custom Dynamics warrantee experience

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Old Mar 23, 2017 | 09:06 AM
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Default Custom Dynamics warrantee experience

Just wanted to give Custom Dynamics a big thumbs-up for outstanding customer service. I noticed that half the white license plate LEDs on my Sportster squareback taillight were not working. I sent them a pic and 12 hours later they are shipping me a replacement. Man if every vendor made it that easy on their customers, it'd be a different world out there. Great job, Custom Dynamics!!


 
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Old Mar 23, 2017 | 10:18 AM
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I was just on their page today with 450 in the cart for a tail light and turn signals and electronics for them all. Chickened out cause I am retiring from the navy in 6 months and need to save cash flow. I think this maybe the post that changed my mind...
 
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Old Mar 23, 2017 | 10:21 AM
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I worked with them for a custom application to get LED's with integral turn signals in my existing cats eye tail light. Lots of back and forth via emails and a phone call. They sent me just the boards I needed and offered some advice on how to install. It all went together and worked exactly they way I wanted. Two thumbs up to their customer service and products.
 
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Old Mar 23, 2017 | 11:22 AM
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Originally Posted by aecs
I was just on their page today with 450 in the cart for a tail light and turn signals and electronics for them all. Chickened out cause I am retiring from the navy in 6 months and need to save cash flow. I think this maybe the post that changed my mind...
If you're looking for an LED solution I can't think of a better company to deal with. I have spent probably $1500 with CD to fully outfit both my bikes... the products themselves look fantastic and are a huge improvement over stock/incandescent... and now that I've dealt with their warrantee process I am just completely satisfied. Custom Dynamics is the real deal.
 
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Old Mar 23, 2017 | 12:31 PM
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totally agree on CD lifetime warranty similar experience here:

https://www.hdforums.com/forum/sport...l#post15824281

if you want to get them cheaper, go through Shilo here: http://stores.ebay.com/LITE-CYCLE-L-E-DS

send him a message and tell him what you want or ask him to help you pick stuff out. i've dealing with him for years.
 

Last edited by cvaria; Mar 23, 2017 at 12:34 PM.
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Old Mar 23, 2017 | 02:42 PM
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Great products and awesome service. They worked with me on some turn signal LEDs for my Roadster. Even contacted me afterwards to ensure I got the right ones and that everything was working ok. Great company.
 
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