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I was about to take delivery of my first Harley - fatboy from the dealership in India , but one night before the guys at the dealership discovered a leakage from top of the tank.
Sad to see such poor quality ajd quality control at Harley.
actually if you ever come to the States, and go to the York Pennsylvania plant where every softail is made you'll see they're very strict on quality control. That bike just got shipped around the world.. who knows what may have happened to it, where something got knocked around or the ship it was on ran in to a storm.
But good on the guys at your dealership for doing a pre-sales check and finding it before you took ownership of it.
I agree with Jim, The dealership actually displayed excellent quality and control by NOT allowing a defective product to reach the consumer. There is no telling what the environmental pressures/conditions existed during shipping that caused the defect but thankfully it was caught before delivery. I am sure they will fix it and you will be enjoying your Fatboy in no time.
Guy's I hate to break the news but Harley has an assembly plant in India. I believe the plant became operational in 2011. Harley assured the US market that bikes assembled in India would not be exported out of that country.
Guy's I hate to break the news but Harley has an assembly plant in India. I believe the plant became operational in 2011. Harley assured the US market that bikes assembled in India would not be exported out of that country.
i thought the assembly plant in India only did some of the Sportsters and Dynas, as well as the Street 500/750's, just learned that they now assemble Softails there, too.
actually if you ever come to the States, and go to the York Pennsylvania plant where every softail is made you'll see they're very strict on quality control. That bike just got shipped around the world.. who knows what may have happened to it, where something got knocked around or the ship it was on ran in to a storm.
But good on the guys at your dealership for doing a pre-sales check and finding it before you took ownership of it.
I had also faxed a letter to Harley Customer Service Dept since they do not have an email add... Is it routine for them not to respond.
I had also faxed a letter to Harley Customer Service Dept since they do not have an email add... Is it routine for them not to respond.
Dude, the dealer did you a favor by inspecting the bike before delivery. What more do you want? There are factory defects in every aspect of manufacturing. The good companies don't allow the customer to see them.
I was about to take delivery of my first Harley - fatboy from the dealership in India , but one night before the guys at the dealership discovered a leakage from top of the tank.
Sad to see such poor quality ajd quality control at Harley.
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