Eastern Performance
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Intermediate
Joined: Dec 2007
Posts: 46
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From:
Eastern Performance
Received a set of V&H slipons todayand the right onehas some scuff marks on the chrome. Who from Eastern is the best person to deal with?? And are they good about replacing?
Road Captain
Joined: Jan 2008
Posts: 681
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From: Red&Black World
RE: Eastern Performance
Try this fellow, I have bought several items from them and had only GOOD dealings. My Reinharts came packaged very well.
Jonathan
EASTERN PERFORMANCE CYCLES
HARLEY/AMERICAN INTERNET SALES DIVISION
PHONE# 410-451-5181
WWW.EASTERNPERFORMANCE.COM
Jonathan
EASTERN PERFORMANCE CYCLES
HARLEY/AMERICAN INTERNET SALES DIVISION
PHONE# 410-451-5181
WWW.EASTERNPERFORMANCE.COM
Ultimate HDF Member
Joined: Mar 2008
Posts: 5,788
Likes: 203
From: SW Florida
RE: Eastern Performance
As suggested on there Shipping & Returns page, "If a part is damaged upon delivery call us immediately and DO NOT TRY TO INSTALL IT. Do not destroy the packaging or write on it".
Outstanding HDF Member
Joined: Sep 2007
Posts: 2,272
Likes: 3
From: Slidell, Louisiana
RE: Eastern Performance
Same here. I am willing to pay a little more if i have to and buy from them as their service has been great. So far everything i bought had a great price and was shipped well with the quickness. Follow their return policy.
RE: Eastern Performance
Had a problem with a Ness Big Sucker that broke during install. Called them up and explained. And also stated that I just wanted a refund. Not an exchange. No problems at all. Money was refunded the day after they received it.
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Extreme HDF Member
Joined: Sep 2005
Posts: 11,615
Likes: 50
From: Baton Rouge, LA
RE: Eastern Performance
ORIGINAL: Monstermile
Had a problem with a Ness Big Sucker that broke during install. Called them up and explained. And also stated that I just wanted a refund. Not an exchange. No problems at all. Money was refunded the day after they received it.
Had a problem with a Ness Big Sucker that broke during install. Called them up and explained. And also stated that I just wanted a refund. Not an exchange. No problems at all. Money was refunded the day after they received it.
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Thread Starter
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Intermediate
Joined: Dec 2007
Posts: 46
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From:
RE: Eastern Performance
Thanks for the help.....
I'll shoot Jonathan an email and will give him a call Monday. The slipons were packaged well and the chroming quality is mirror perfect except in one spot. I was disappointedto see it cause I wanted to put them on. Now it will be awhile since it will have to be worked through V&H I'm guessing.
I'll shoot Jonathan an email and will give him a call Monday. The slipons were packaged well and the chroming quality is mirror perfect except in one spot. I was disappointedto see it cause I wanted to put them on. Now it will be awhile since it will have to be worked through V&H I'm guessing.
