Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Dealership Refused

Thread Tools
 
Search this Thread
 
Old Oct 5, 2008 | 09:07 AM
  #1  
HawgMan_renamed's Avatar
HawgMan_renamed
Thread Starter
|
Road Warrior
Joined: Sep 2006
Posts: 1,598
Likes: 1
From: In the woods in Tennessee
Default Dealership Refused

Yesterday I asked my dealership about installing a gear drive cam set and refused because he couldn't give a warranty on it. I was first asking about how many hours we were talking about on the install...he just cut me off short by saying they don't install that set up. I'll try different dealers in the area. I think I could do the work but don't want to have to buy the tools to do the job. There just to damn high for a ont time use.
 
Reply
Old Oct 5, 2008 | 09:22 AM
  #2  
1flhtk4me's Avatar
1flhtk4me
Seasoned HDF Member
15 Year Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
Default

That dealer may not have a tech with skills needed to do the job.
Your probably better off finding an indy shop.
 

Last edited by 1flhtk4me; Oct 5, 2008 at 09:27 AM.
Reply
Old Oct 5, 2008 | 09:24 AM
  #3  
EdwardK's Avatar
EdwardK
Road Warrior
Joined: Nov 2007
Posts: 1,800
Likes: 307
From: Houston, Texas
Default

You can't really blame a dealer for not wanting to install something they don't sell or support. And even then, if they don't do it, would you trust them to do it right?

Find an independent shop that has a dyno. They'll do a better job than a dealer and you'll get better results from the tune.
 
Reply
Old Oct 5, 2008 | 11:25 AM
  #4  
robzuc97's Avatar
robzuc97
Road Master
Joined: Nov 2007
Posts: 1,223
Likes: 3
From: Peoria, AZ
Default

I call "shenanigans"! Why is the "indies" reliable but "stealers" are not? Or more knowledgeable? The dealerships have factory-trained mechanics that have to go through various re-qualification processes to keep up with their quals, while the indy does not. The dealerships receive tech tips, warranty info, recall and various product information to keep their service department updated to changes; the indy's do not. Dealerships "warranty" their work; indys "guarantee" it. On the "plus side" for the indy, they can slap in any "walk-in parts" while the dealership has to be concerned with installing due to insurance liability and warranty issues (all the way up to the MoCo); the indy does not. Dealerships are like cops: hate 'em 'til you need one.
 
Reply
Old Oct 5, 2008 | 11:36 AM
  #5  
RODEO's Avatar
RODEO
Outstanding HDF Member
Joined: Sep 2008
Posts: 2,458
Likes: 0
Default

OK I'll plead "newbie" here but what is an "indy"?
 
Reply
Old Oct 5, 2008 | 11:47 AM
  #6  
hdramon07's Avatar
hdramon07
Cruiser
15 Year Member
Joined: Jun 2007
Posts: 248
Likes: 4
From: Fort Worth, Texas
Default

Originally Posted by Saturday Night Special
OK I'll plead "newbie" here but what is an "indy"?
"Indy" = Independent shop or mechanic.
 
Reply
Old Oct 5, 2008 | 12:07 PM
  #7  
EdwardK's Avatar
EdwardK
Road Warrior
Joined: Nov 2007
Posts: 1,800
Likes: 307
From: Houston, Texas
Default

Originally Posted by robzuc97
I call "shenanigans"! Why is the "indies" reliable but "stealers" are not? Or more knowledgeable? The dealerships have factory-trained mechanics that have to go through various re-qualification processes to keep up with their quals, while the indy does not. The dealerships receive tech tips, warranty info, recall and various product information to keep their service department updated to changes; the indy's do not. Dealerships "warranty" their work; indys "guarantee" it. On the "plus side" for the indy, they can slap in any "walk-in parts" while the dealership has to be concerned with installing due to insurance liability and warranty issues (all the way up to the MoCo); the indy does not. Dealerships are like cops: hate 'em 'til you need one.

I have no problem with dealers doing work with HD parts and accessories but we are not talking about HD parts and accessories.

Does HD make gear drive cams? Do they have a sert map for them? Are factory trained techs trained to install gear drive cams? Do they get tech tips and service bulletins from HD concerning gear drive cams?

I don't blame a dealership for refusing to install them. That is why I suggested an indy for this particular thread. They probably have more experience with gear drive cams than your typical HD trained tech working at a dealership. And they probably have more experience tuning non HD accessories.

Yes an HD tech could do it, but if it's something the dealership doesn't sell, doesn't install and support, why would you want them to do it? There are indy's out there that do it all the time.

No slam intended towards dealership techs. They are great at what they do with HD products.
 
Reply
Old Oct 5, 2008 | 12:09 PM
  #8  
HawgMan_renamed's Avatar
HawgMan_renamed
Thread Starter
|
Road Warrior
Joined: Sep 2006
Posts: 1,598
Likes: 1
From: In the woods in Tennessee
Default

OK I think I know A place I'll try. Thanks everyone for the advice. I understand what your saying about them not wanting to install the cams.
 

Last edited by HawgMan_renamed; Oct 5, 2008 at 12:12 PM.
Reply
Old Oct 5, 2008 | 12:12 PM
  #9  
nocarb's Avatar
nocarb
Road Master
15 Year Member
Liked
Loved
Community Favorite
Joined: Jul 2008
Posts: 868
Likes: 51
From: Illinois
Default

Originally Posted by EdwardK
I have no problem with dealers doing work with HD parts and accessories but we are not talking about HD parts and accessories.

Does HD make gear drive cams? Do they have a sert map for them? Are factory trained techs trained to install gear drive cams? Do they get tech tips and service bulletins from HD concerning gear drive cams?

I don't blame a dealership for refusing to install them. That is why I suggested an indy for this particular thread. They probably have more experience with gear drive cams than your typical HD trained tech working at a dealership. And they probably have more experience tuning non HD accessories.

Yes an HD tech could do it, but if it's something the dealership doesn't sell, doesn't install and support, why would you want them to do it? There are indy's out there that do it all the time.

No slam intended towards dealership techs. They are great at what they do with HD products.
I agree, very well put.
 
Reply
Old Oct 5, 2008 | 12:15 PM
  #10  
HawgMan_renamed's Avatar
HawgMan_renamed
Thread Starter
|
Road Warrior
Joined: Sep 2006
Posts: 1,598
Likes: 1
From: In the woods in Tennessee
Default

Originally Posted by nocarb
I agree, very well put.
I never thought of it that way but I agree.
 
Reply



All times are GMT -5. The time now is 03:15 PM.