there IS a balance on my 07.

 

OK more info. Went to the dealer today. Service manager and I looked for a balance. There isn't one at least that we could find. He'd never seen this issue before.

So home I went to do more trouble shooting. Got out the manual with the schematic and looked it over with the thought that perhaps I dislodged a plug when fiddling with my battery.

It looks like the radio unit is the brains of the audio system. Each speaker front right, front left, back right, back left, front left headset, front right headset, back left headset and back right head set each have their own plus wire running from the radio to each speaker. The headsets have a common minus that branches to both plugs but it is separate from the other speaker minus wire.

So I removed the plug from the back of the radio and traced out each wire for both headsets from the radio connector to and including the headset plugs and they are all good.

This means there must be something wrong with the radio output for both headsets right speaker.

And of course it's 8 months out of warranty.

Any one know anything about the internals of the radio?

Any advise?

Thanks

 

Your very next move should involve a call to Iron Cross Audio. I'm told that they are VERY good with the Harmon Kardon radios.

 

I have a similar issue but only with the my wifes headset. It works on the right side but not the left. Tried changing the plug from my helmet to hers but didnt solve the problem. Reading the answers to your question takes me no nearer fixing things. Maybe a new headset would be the way to go but many $$$$$. I also dont fancy taking the radio apart, so I guess I'll just follow the thread here and see if anyone comes up with a fix.

 

Thanks for the tip about Iron Cross Audio. I gave them a call and talked to Tony. Described the problem to him. He confirmed that he could think of no other area of the bike that could cause the issue I'm seeing other than an internal problem with the radio.

Iron Cross Audio has a flat repair fee of $250 which is better than the dealers option of a reman radio for $500 and of course at least an hour shop time. Dam I knew I should have bought the extended warranty.

Got to figure if $250 is worth it for intercom, which is all we've used it for, in both ears.

As for the guy with just the wife's side out, you probably have a similar issue in the radio you could confirm by pinging (continuity check) the wires from the heat set plug to the back of the radio.

 

Well you now when things don't add up you've got to go back to the basics. Neither the dealer or Iron Cross Audio had ever seen anything like this. It didn't add up. We could have very easily checked my components on another bike but we didn't because was was the chance two cords or two helmet headsets when bad.

Well in this case the information given to me was bad. My wife claimed her right helmet speaker was dead and I never questioned it. Guess what, it works perfect when I finally tested it myself.

So after all of this my problem is just the right speaker in my helmet.

Thanks for the help working this problem.

 

did you change your wifes cord to yours or try her headset up front on your plug in the bike , allso you could try your helmet in the rear plug

 

I had swapped cords and had plugged my helmet into the back but I never listened to her helmet because it's to small to fit and she said it wasn't working.

If she says it's not working it's not working right.

The service guy fell into the same trap as I did and we never checked my helmet on another bike which would have been easy. We just keeped using my helmet for testing because logically there is no way two helmets go out the same at the same time so mine MUST have been good.

Anyway tonight I disassembled my headset and repaired the broken wire. This can be done but it is not for the faint at heart.

You of course remove all the screws holding the halves together. Then carefully pry them apart. Mine was completely filled with silicone. You need to carefully and tediously remove the silicone with a Xacto knife and a tweezer or fine needle nose. Do not cut any of the wires and do not dig to deep as there is a printed circuit board for the mic buried in the goo.

Took me about two hours to clean out the silicone and remove, clean and resolder the wires and in the case of the right wire shorten it removing the break. It was to long to begin with so it should be fine.

I did not refill the entire thing with silicone when I reassembled it but put a small dab at the wire exits to hold them in place. Any future repair will be easier.