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Boom 6.5 Problem

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Old Jun 12, 2017 | 08:34 AM
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Default Boom 6.5 Problem

First, before someone says it, I'm on my phone and the search function doesn't work when I try.......

I serviced the bike last week, washed it friday and rode all weekend, without any issues. This morning, I got ready to go and when I went to connect to Bluetooth, the screen looked like an old tv with very poor reception. I started the bike and it seemed fine, just like it always does. Then, about 5 miles in, the screen went gray. I pushed and held the power button and the screen went black, but the radio was still playing, albeit intermittent. Also, the red security light came on for about 5-10 seconds and then went off.

I think I'll pull the fuse, before I leave work this evening and see of that helps.

Anyone had a similar experience?
 
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Old Jun 12, 2017 | 09:17 PM
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I am sure you didn't spray water on the radio, but possibly some was able to migrate to a connection. May dry out by it self.

It was fine before you washed it? Any other work around electrical connections?
 
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Old Jun 13, 2017 | 04:15 AM
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When I left work yesterday, it worked like it should. But, after I got home, I turned the bike off to open the garage and unload my things and when I started it back up, it was black again. There is some sort of illumination, but no screen. I pulled the fuse and it didn't seem to change anything. A little later I tried it and it worked normally. I'm thinking some water might have gotten in the unit, even though I didn't spray water anywhere near the unit. Guess I'll see how it acts when I get a chance to ride again.
 
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Old Jun 13, 2017 | 08:32 AM
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Originally Posted by mustang8998
When I left work yesterday, it worked like it should. But, after I got home, I turned the bike off to open the garage and unload my things and when I started it back up, it was black again. There is some sort of illumination, but no screen. I pulled the fuse and it didn't seem to change anything. A little later I tried it and it worked normally. I'm thinking some water might have gotten in the unit, even though I didn't spray water anywhere near the unit. Guess I'll see how it acts when I get a chance to ride again.
I'm shooting in the dark here, but how old is your battery? A battery on the last leg will cause all kinds of weird problems.

I agree with the other guy that mentioned the water getting in somehow too. When it drys it will all be OK. But if it is the battery, things will not improve until a new one is installed.
 
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Old Jun 13, 2017 | 09:11 AM
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Originally Posted by mustang8998
I serviced the bike last week, washed it friday and rode all weekend, without any issues.
Not saying it can't happen but I wash my bike 2-3 times a year, I don't shoot water into the fairing area but spray it down, wash with soap and water and then spray it down a couple more times and never had any problems. The odds of any appreciable water getting behind the fairing, into the head unit or penetrating those tight connectors are, IMO slim to none. These bikes are made to get wet, I've ridden in torrential downpours and never had a problem. Hopefully you're still under warranty or have an ESP, get it in ASAP. I'm thinking maybe the head unit might be going south, good luck!
 
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Old Jun 13, 2017 | 12:35 PM
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That will be my luck. Warranty ran out April first and no ESP.

I guess it's worth checking the battery, but I don't think it's bad. Never any starting issues, was in a tender this winter and always show 14 volts when running.
 
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Old Jun 13, 2017 | 01:11 PM
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Warranty just ran out in April. Take with your dealer, let them call Harley - they may honor.
 
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Old Jun 13, 2017 | 01:22 PM
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Originally Posted by cycle7447
Warranty just ran out in April. Take with your dealer, let them call Harley - they may honor.
Definitely give it a try, if you have a good dealer they might help you out, good luck!
 
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Old Jun 13, 2017 | 01:30 PM
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Very well could be low battery voltage. I have a Tri-Glide when engaging reverse the screen goes dark. Ask dealer about it and they said when voltage drops it is designed to go dark.
 
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Old Jun 14, 2017 | 06:41 AM
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How was it this am ( Wed )? Was the screen functioning normally finaLLy?
 
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