2014-2024 Touring Models This Section Is For Rushmore and Gen 1 M8 Touring models from 2014 to 2024
Sponsored by:
Sponsored by:

Infotainment problems

Thread Tools
 
Search this Thread
 
Old Feb 3, 2018 | 06:19 PM
  #1  
penmaker's Avatar
penmaker
Thread Starter
|
Road Warrior
10 Year Member
Liked
Loved
Community Favorite
Joined: Dec 2012
Posts: 1,254
Likes: 580
From: Arkansas
Default Infotainment problems

I had to put my '14 Limited in the shop. Luckily I've got the ESP. My infotainment system started doing very random things. It would shut off, stay off a few seconds and then reboot. Other times I might go the navigation screen and bring up the map and it might show the road and a white outline of the bike and nothing else. There was one time I went to the home screen and the tuner option was grayed out. I did a factory reset on it and that didn't fix it, it did it again on my next ride. It's been in the shop since Wednesday. I talked to them today and they said they checked to make sure all the updates were current and they were. They reinstalled all the updates to make sure nothing was corrupt. They haven't gotten it to mess up yet for them sitting in the shop. Hopefully they'll get it to mess up and go ahead and replace it. If they replace it the ESP will definitely pay off.
 
Reply
Old Feb 3, 2018 | 06:50 PM
  #2  
SecondGear's Avatar
SecondGear
Road Captain
Joined: Nov 2013
Posts: 528
Likes: 14
From: pittsburgh
Default

I have a 14 Limited too and my Boom has been flaky. Mine flakes very infrequently - once month or so. One time I was able to head to the dealership which is 40 minutes away from me and the damn thing started working when I got within 5 miles of the shop. My ESP is good through Feb 2019 so I have one more riding season to have it go bad.
 
Reply
Old Feb 3, 2018 | 07:08 PM
  #3  
penmaker's Avatar
penmaker
Thread Starter
|
Road Warrior
10 Year Member
Liked
Loved
Community Favorite
Joined: Dec 2012
Posts: 1,254
Likes: 580
From: Arkansas
Default

Originally Posted by SecondGear
I have a 14 Limited too and my Boom has been flaky. Mine flakes very infrequently - once month or so. One time I was able to head to the dealership which is 40 minutes away from me and the damn thing started working when I got within 5 miles of the shop. My ESP is good through Feb 2019 so I have one more riding season to have it go bad.
Mine is good through August 2019. Hopefully it will mess up for them and they'll replace it.
 
Reply
Old Feb 3, 2018 | 07:09 PM
  #4  
cycle7447's Avatar
cycle7447
Seasoned HDF Member
Veteran: Army
Community Influencer
Liked
Top Answer: 5
Joined: Jan 2005
Posts: 5,847
Likes: 2,494
From: Lake Orion, MI
Default

I have not had that problem - but, like the two of you, I have a 2014 Ultra Limited Amber whisky/Black.

Bike is in the garage for the winter season but I get her back out around late April (hopefully). My ESP runs our in Sept 2020 (got bike in Sept 13) - total of 7 years.

Penmaker, make sure the dealer keeps your records. In case it acts up soon after your ESP expires, most will cover it if you can show that there was an ongoing issue
 
Reply
Old Feb 4, 2018 | 06:40 PM
  #5  
2014 FLHTK's Avatar
2014 FLHTK
Novice
Joined: Jan 2018
Posts: 16
Likes: 1
From: Northwest Florida
Default Check battery

i had the same issues with my 2014 infotainment. All kinds of crazy stuff, would boot up, would shut off after being on, etc. - it all was fixed for me when I replaced my battery. Not sure if it’s the same as your issue, but... sharing my info.
 
Reply
Old Feb 5, 2018 | 12:34 AM
  #6  
Steam's Avatar
Steam
6th Gear
Joined: Jun 2017
Posts: 14
Likes: 3
From: Coquitlam
Default

I had the same problem and took it in. The dealership put a jump drive and updated the firmware and problem solved
 
Reply
Old Feb 5, 2018 | 08:48 AM
  #7  
Roadie13's Avatar
Roadie13
Stellar HDF Member
Veteran: Navy
Joined: Mar 2013
Posts: 2,714
Likes: 1,803
From: In a house
Default

Doing a hard reset after software updates will often cure some of the quirks as well.
 
Reply
Old Feb 7, 2018 | 07:10 AM
  #8  
jpooch00's Avatar
jpooch00
Elite HDF Member
Joined: Jun 2007
Posts: 4,867
Likes: 267
From: People's Republic of Boulder Colorado
Default

As long as the "off" button works on mine, I'm good with it! Best way I've found to deal with that silly gadget.
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-1

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-2

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-3

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-4

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-5

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-6

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-7

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
story-8

Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

 Verdad Gallardo
story-9

The Best and Worst Harley-Davidson Moves of 2025

 Verdad Gallardo
Old Feb 7, 2018 | 08:08 AM
  #9  
penmaker's Avatar
penmaker
Thread Starter
|
Road Warrior
10 Year Member
Liked
Loved
Community Favorite
Joined: Dec 2012
Posts: 1,254
Likes: 580
From: Arkansas
Default

Originally Posted by jpooch00
As long as the "off" button works on mine, I'm good with it! Best way I've found to deal with that silly gadget.
Thank you for that very helpful reply.
 
Reply
Old Feb 7, 2018 | 08:57 AM
  #10  
jpooch00's Avatar
jpooch00
Elite HDF Member
Joined: Jun 2007
Posts: 4,867
Likes: 267
From: People's Republic of Boulder Colorado
Default

Originally Posted by penmaker
Thank you for that very helpful reply.
You're welcome, Bro. Happy to help!
 
Reply



All times are GMT -5. The time now is 04:09 PM.

story-0
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-1
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-2
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-3
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-4
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-5
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-6
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-7
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE
story-8
Southpaw Super Glide: A Left-Hand-Drive 1979 Harley FXE Built to Fit the Rider

Slideshow: Graeme Billington's left-hand-drive Shovelhead is as much about problem-solving as it is about classic Harley form.

By Verdad Gallardo | 2025-12-30 11:27:08


VIEW MORE
story-9
The Best and Worst Harley-Davidson Moves of 2025

Slideshow: A clear-eyed look at what actually worked for Harley this year, and what quietly undermined its progress.

By Verdad Gallardo | 2025-12-29 17:10:48


VIEW MORE