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From: Left Ohio for the middle of no where in Fla.
Originally Posted by plongson
MCW 999, you were absolutely correct in all your assumptions! I agree 100%. This thread and your comments need to go straight to Harley Davidson engineering, and to the programmers of the infotainment system. Good work! Let's hope that an update is coming soon and will address all of these issues and more.
FYI,
I finally talked to a case manager at Harley again. They claim they're aware of the problems (maybe not this exact list) and are working to resolve them.
When I asked "Wasn't this system throughly evaluated and tested before selling it"?, "Why it is taking so long to fix"? and a couple of other poignant questions, I just got lip service.
Remember the H-K orange led gps module you could add to your radio a few years back? Exactly. The gps in the 6.5 will seem just as ridiculous 5 years from now - except it's integrated and no 3rd party supplier will ever think there's enough of a market to build an AM/FM/WB/CB/Intercom/mp3/USB/GPS unit to replace it.
Harley would have done a much greater service to customers by building an open architecture platform that would let riders choose what was best - and upgrade individually as needs and hardware arose. Kinda like an AUX input that allowed a rider to choose a decent gps and mount it to the handlebars....
I suppose my only complaint is that if you upload a route from hd planner, if you deviate from the course any at all, the entire route is useless as it doesn't auto re-route. That's been my only frustration. That said, I do enjoy the 6.5 system quite a lot.
The GPS worked wonderfully for me on a 2500 mile tour through the Rockies. Saved me countless stops for map checking. One thing that was particularly nice: I was riding the five-lane innterstate through Salt Lake City, UT and it showed what lane led to various exits with a display in the upper part of the screen, just as if you were looking at overhead freeway signs.
Oh ya, no auto zoom...that too. What a PITA, I forgot that one...add it to the list.
Right. That would be useful, I missed this one.
Also would like the AVC (Automatic Volume Control) to work with the Navigation prompts. Nothing like pulling up to a stop and having the nice lady scream "TURN LEFT!!!!" at highway volume. Looks very cool to onlookers.
I haven't had my bike long, but have played with the Navigation system a little bit. From my experience so far:
If you lay in a destination & hit "GO", the system will get you there. Maybe not exactly the way you would have chosen, but it will get you there.
The instructional documentation could be much better. No one prints extensive user manuals for these things anymore, but a DVD or even expanding the current on-line tutorials would be an improvement.
The manner in which the system handles waypoints could be improved. If I don't ride directly over a waypoint, a warning asking if I want to continue to the next waypoint or retrace back would be OK. Having to cancel the guidance & restart at a different point (I think that is how you do it) is not user friendly.
There is room for improvement in how RidePlanner & the navigation system work together. I've tried programming a few simple routes around my home in RidePlanner, using maybe 5 waypoints to force my route onto certain roads. It looks great in RidePlanner; I load it into the 6.5 & it has me doing U-turns and riding on roads I haven't selected. I've tried cancelling all "AVOIDENCE" settings, tried with the 6.5 set to "FASTEST" & then "SHORTEST" route preferences, made sure the waypoints are at intersections or on the roads I want to travel by zooming RidePlanner in as far as it will go, etc. - all to no avail. I wonder if it has something to do with possible differences in the maps between the 6.5 & RidePlanner - but whatever it is, it is certainly frustrating. Add to the fact it is an on-board system & I have to go from PC to USB stick to the bike - and then the procedure for starting the 6.5 system & loading the file - only to find out the route isn't right again & my frustration increases.
All of that said, as long as there continues to be both map updates and firmware updates to this new system to work out the bugs in it, I'm satisfied. Be prepared though: our GMC has on-board Navigation & map updates are not cheap. I think between $100 & $200; I can't remember because we didn't buy the last one.
I finally talked to a case manager at Harley again. They claim they're aware of the problems (maybe not this exact list) and are working to resolve them.
When I asked "Wasn't this system throughly evaluated and tested before selling it"?, "Why it is taking so long to fix"? and a couple of other poignant questions, I just got lip service.
In all fairness, I think a lot of decisions are made at levels above the case manager and they are not given all the information.
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