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Anyone else with CB issues???

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Old Aug 20, 2014 | 03:57 PM
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{Durf}'s Avatar
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Unhappy Anyone else with CB issues???

Talk about frustrating.......

Just completed a 15 day trip across the states (4,899 miles / 18 states) on the new scoot with my friend who also bought a 14 Ultra right before me.

Throughout the trip, we had repeated issues of the CB Comms going in/out for no apparent reasoning. They would work great one day, suck like the eggs the next, or even work 1/2 day only and not again for 2 days. There was absolutely no rhyme/reason for when they decided to work, but we could *always* hear our own music regardless if we lost comms or not.

We even parted from the trip to visit a dealer in one state thinking my bud's headset was sacked. In brief, they had absolutely no idea other than to sell him a new headset (the doofus actually bought it before I knew he was going to or I would have stopped him!). Of course they worked great in the parking lot right after that, but 4 hours later......"Nada!" It wasn't his headset and the dealer has since made right by refunding him.

So, anyone else here fed up with the CB blues on these new bikes? Curious to hear of your experiences before heading off to the local dealer for investigation. Thanks in advance!

-Durf
 
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Old Aug 20, 2014 | 04:06 PM
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I can receive on mine, but not transmit.
 
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Old Aug 20, 2014 | 04:07 PM
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I had the same issue with my 14 CVO Limited. They ended up replacing the cb module and installing the latest update. Now I have to let it warm up for about 15 seconds before it works. But no issues now for the last three months.
 
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Old Aug 20, 2014 | 04:22 PM
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Originally Posted by rubberfrog
I can receive on mine, but not transmit.
EXACTLY what happened to both of ours off/on during the trip. Well, I paid too much for the CB upgrade to let it go, so guess it's off to the dealer.
 
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Old Aug 20, 2014 | 04:24 PM
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Originally Posted by Dakota375
I had the same issue with my 14 CVO Limited. They ended up replacing the cb module and installing the latest update. Now I have to let it warm up for about 15 seconds before it works. But no issues now for the last three months.
Thank you! Just from the first 2 replies, it sounds like this is a known issue and I'll have to follow up with dealer for same. As I said to other poster, paid way too much for that CB upgrade to just let it go. ; )
 
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Old Aug 20, 2014 | 06:50 PM
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Known software issue in Ver 1.17.4 - After boot up, CB must by cycled off, then back on in order to have the transmit work.

Additional issues - the CB cable uses a Motorola connector disconnect that is located behind the seat, infront of the tour pak. This connector is NOT SEALED. It will corrode. Pull it apart, inspect for corrosion & clean as required. Then add some dielectric grease & a waterproof seal to prevent future problems. Also, the stock CB antenna is nowhere close to resonant for CB frequencies; either trim to get resonance or replace with HD shorty which will provide an acceptable SWR match.
 
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Old Aug 20, 2014 | 07:02 PM
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My CB works well - transmit and receiving. I did hear some cracking on my lat trip (just got back) - but I believe it is because my headset is coming loose at the connection. when I push it back it, all is well. But, will still have it checked.

One other question - if your friend had a 2014 Ultra limited - why would he have to buy a headset - that should be under warranty?
 
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Old Aug 20, 2014 | 08:01 PM
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Originally Posted by Hammz
Known software issue in Ver 1.17.4 - After boot up, CB must by cycled off, then back on in order to have the transmit work.
I don't want to seem like a moron - but can you explain this a little more to me?

Are you saying that after I start my bike, <ACCEPT>, then turn on my CB, I'll have to shut it down & turn it back on if I am having difficulty transmitting?

Or, are you saying that if I shut the bike down with the CB on, then restart my bike, <ACCEPT>, & the CB cycles on automatically, I'll have to cycle the CB off & then back on if there is a transmitting problem?

Thanks.....
 
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Old Aug 20, 2014 | 08:21 PM
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No issues whats so ever?
 
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Old Aug 20, 2014 | 08:34 PM
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Originally Posted by Kevinch
I don't want to seem like a moron - but can you explain this a little more to me?

Are you saying that after I start my bike, <ACCEPT>, then turn on my CB, I'll have to shut it down & turn it back on if I am having difficulty transmitting?

Or, are you saying that if I shut the bike down with the CB on, then restart my bike, <ACCEPT>, & the CB cycles on automatically, I'll have to cycle the CB off & then back on if there is a transmitting problem?

Thanks.....
With 1.17.4 the CB must be turned on after bootup to allow transmit to work.

If you had it turned off during bootup, then you only need to turn it on.

If it was on during bootup, you will need to turn it off, then back on for transmit to work (in this case, receive works w/o doing anything, but needs to be cycled for transmit to work).

I have found this to be consistent on 3 different '14 Limiteds with a June download of software version 1.17.4 - (your results may be different).

I suspect something got changed in the bootup sequence of this version of software in an attempt to speed up the bootup process?
 
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