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Old Jun 20, 2021 | 11:27 AM
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Default Extended warranty
According to the website, there is a $50 deductible for any covered repairs. Yet when I went to get my bike after the waterpump, they charged me the $50 deductible and $16 and change for shop supplies. I asked about it, and he says shop supplies are not part of the warranty, and so I paid $68 and change total. Still a good deal, but just wondering.

Is this correct?
 
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Old Jun 20, 2021 | 01:59 PM
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In the automotive world shop supplies are not included in any warranty work, factory warranty or extended warranty. I'm sure it's probably the same way with most motorcycle repair shops also.
 
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Old Jun 20, 2021 | 03:09 PM
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Most auto after market want pay taxes either .
 
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Old Jun 21, 2021 | 06:31 AM
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Originally Posted by pswomack
In the automotive world shop supplies are not included in any warranty work, factory warranty or extended warranty. I'm sure it's probably the same way with most motorcycle repair shops also.
Not so sure about that.

Took my car in for a factory warranty - never paid shop supplies. Had bike repaired in Kentucky under extended service contract, didn't pay for shop supplies.

I would call the ESP for clarification
 
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Old Jun 21, 2021 | 08:44 AM
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Originally Posted by cycle7447
Not so sure about that.

Took my car in for a factory warranty - never paid shop supplies. Had bike repaired in Kentucky under extended service contract, didn't pay for shop supplies.

I would call the ESP for clarification
It's not the ESP. The dealer is doing that. They tried that on me when I had my Hydraulic clutch fail. The shop charged the repair to the ESP and wanted ME to pay the deductible AND shop supplies. I told them to pound sand! I paid the $50 deduct only.
BTW, I have never been charged for "shop supplies" by ANY car dealer.
 
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Old Jun 21, 2021 | 04:55 PM
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I worked in GM dealerships for a long time and I never heard of a customer being charged for shop supplies on any warranty job.
 
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Old Jun 21, 2021 | 08:06 PM
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Originally Posted by ridingout
I worked in GM dealerships for a long time and I never heard of a customer being charged for shop supplies on any warranty job.
Yep- you and I agree.

Hopefully the OP will come back and review
 
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Old Jun 21, 2021 | 08:48 PM
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You are lucky they also didn’t charge you $140 for the diagnostic fee.

ESPs, are for the math impaired.
 
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Old Jun 22, 2021 | 10:52 AM
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Sounds like they shop is trying to pad the bill where they can.
 
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Old Jun 22, 2021 | 12:44 PM
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Had my regulator and oilpump changed under ESP. No additional charges.
 
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