Another Cruise Control Activation Thread
Thread Starter
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Tourer
Joined: Sep 2018
Posts: 382
Likes: 178
From: Florida
Another Cruise Control Activation Thread
So I have read a lot about "good dealers" being able to do this in 5 minutes and probably just for a tip, not 1/2 of labor (which is currently like $90).
I have checked with 2 dealers (one greedy as hell and the other I have generally had good luck with) and they are both saying they need to charge the 1/2 hour labor.
Anyone have any luck recently getting them to just hook it up for you? Can an independent do it? Which tuners allow you to do it yourself (or with their help - like V&H)?
Thanks... this is highly annoying, honestly.
Edit: It is for an OEM cruise module I installed on a 2019 Deluxe FLDE.
I have checked with 2 dealers (one greedy as hell and the other I have generally had good luck with) and they are both saying they need to charge the 1/2 hour labor.
Anyone have any luck recently getting them to just hook it up for you? Can an independent do it? Which tuners allow you to do it yourself (or with their help - like V&H)?
Thanks... this is highly annoying, honestly.
Edit: It is for an OEM cruise module I installed on a 2019 Deluxe FLDE.
Seasoned HDF Member
Joined: Apr 2015
Posts: 10,001
Likes: 5,266
Did you buy the bike and the cruise control from either of those dealers? If so, you would think whichever dealer you bought from would do it as a courtesy. If you didn’t, I really don’t think you should expect a “freebie”. After all, it does require one of their technicians to hook up the bike to their computer to activate the cruise control, which takes time away from other paying jobs.
Before you shoot the messenger, I’m only pointing out the obvious. I’m not taking sides.
I don’t know the answer to the other part of your post.
Before you shoot the messenger, I’m only pointing out the obvious. I’m not taking sides.
I don’t know the answer to the other part of your post.
Seasoned HDF Member
Joined: Sep 2017
Posts: 12,185
Likes: 4,907
From: England
On the one hand we have to respect companies need to make a living, etc but it could be a job that takes literally 2 minutes and for those jobs I find it a **** take that dealers give all this nonsense that they have to charge a 1/2 hour minimum.
Perhaps it needs you to have the dealer do a different job that requires it to be hooked up and then you could ask them to do the cruise control at the same time which then won't take 1/2 hour.
Perhaps it needs you to have the dealer do a different job that requires it to be hooked up and then you could ask them to do the cruise control at the same time which then won't take 1/2 hour.
Seasoned HDF Member
Joined: Aug 2017
Posts: 7,322
Likes: 11,741
From: Omaha,NE
I would never expect any dealer to do that kind of work as a courtesy. While they may charge 1/2 hour labor and it may only take a few minutes to perform the job, there are plenty of other jobs that take longer that what was quoted and they eat the overage. That's how it works.
Sometimes I think that Harley owners are the biggest cheapskates on planet earth. Just pay the money FFS.
Sometimes I think that Harley owners are the biggest cheapskates on planet earth. Just pay the money FFS.
Last edited by strych9; Jul 21, 2023 at 01:36 PM.
Seasoned HDF Member
Joined: Apr 2011
Posts: 6,183
Likes: 2,131
From: W. Texas
I know it kinda sucks but a half hour for any kind of diagnostic/ reprogramming anywhere around me is a half hour just the norm.
The usual reasoning is that by the time the service writer gets his stuff done , the tech gets the bike/ car/ truck and gets vehicle set up Well that's how it's justified.
What most dealers have invested in equipment, equipment updates and on going fees to the mother company can be alot.
What does a half hour cost where you at?
Unless you have an inside track to someone(good buddy) most are stuck with it anymore.
Good luck WP
The usual reasoning is that by the time the service writer gets his stuff done , the tech gets the bike/ car/ truck and gets vehicle set up Well that's how it's justified.
What most dealers have invested in equipment, equipment updates and on going fees to the mother company can be alot.
What does a half hour cost where you at?
Unless you have an inside track to someone(good buddy) most are stuck with it anymore.
Good luck WP
Thread Starter
|
Tourer
Joined: Sep 2018
Posts: 382
Likes: 178
From: Florida
Did you buy the bike and the cruise control from either of those dealers? If so, you would think whichever dealer you bought from would do it as a courtesy. If you didnt, I really dont think you should expect a freebie. After all, it does require one of their technicians to hook up the bike to their computer to activate the cruise control, which takes time away from other paying jobs.
Before you shoot the messenger, Im only pointing out the obvious. Im not taking sides.
I dont know the answer to the other part of your post.
Before you shoot the messenger, Im only pointing out the obvious. Im not taking sides.
I dont know the answer to the other part of your post.
Thread Starter
|
Tourer
Joined: Sep 2018
Posts: 382
Likes: 178
From: Florida
I know it kinda sucks but a half hour for any kind of diagnostic/ reprogramming anywhere around me is a half hour just the norm.
The usual reasoning is that by the time the service writer gets his stuff done , the tech gets the bike/ car/ truck and gets vehicle set up Well that's how it's justified.
What most dealers have invested in equipment, equipment updates and on going fees to the mother company can be alot.
What does a half hour cost where you at?
Unless you have an inside track to someone(good buddy) most are stuck with it anymore.
Good luck WP
The usual reasoning is that by the time the service writer gets his stuff done , the tech gets the bike/ car/ truck and gets vehicle set up Well that's how it's justified.
What most dealers have invested in equipment, equipment updates and on going fees to the mother company can be alot.
What does a half hour cost where you at?
Unless you have an inside track to someone(good buddy) most are stuck with it anymore.
Good luck WP
Trending Topics
So I have read a lot about "good dealers" being able to do this in 5 minutes and probably just for a tip, not 1/2 of labor (which is currently like $90).
I have checked with 2 dealers (one greedy as hell and the other I have generally had good luck with) and they are both saying they need to charge the 1/2 hour labor.
Anyone have any luck recently getting them to just hook it up for you? Can an independent do it? Which tuners allow you to do it yourself (or with their help - like V&H)?
Thanks... this is highly annoying, honestly.
Edit: It is for an OEM cruise module I installed on a 2019 Deluxe FLDE.
I have checked with 2 dealers (one greedy as hell and the other I have generally had good luck with) and they are both saying they need to charge the 1/2 hour labor.
Anyone have any luck recently getting them to just hook it up for you? Can an independent do it? Which tuners allow you to do it yourself (or with their help - like V&H)?
Thanks... this is highly annoying, honestly.
Edit: It is for an OEM cruise module I installed on a 2019 Deluxe FLDE.
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Seasoned HDF Member
Joined: Apr 2011
Posts: 6,183
Likes: 2,131
From: W. Texas
WP
Stellar HDF Member
Joined: Mar 2008
Posts: 2,328
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Do you need a new front tire? Now might be the time to combine services.