2018+ Softail Models Breakout

5K service at home or dealer?

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Old Aug 10, 2023 | 06:32 PM
  #11  
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I do my own service. But when I was around 4500 miles I let a dealer that I trust do the 5,000 mile service only because I was going on a 2,000+ mile trip and had new tires that I wanted put on. But guess what, half way through the trip the trip the transmission plug fell out. Luckily I didn't ride too long with no tranny oil before I stopped an wondered why the back of my bike and bags were covered in oil.

There was a Harley dealer at the next exit, I got there 10 minutes before they were supposed to close. They stayed open to help me and only had one transmission plug left in stock. When I got home I went the the local dealer, told them what happened and showed them the paperwork. They refunded me the money and I heard thru a friend that the mech that worked on my bike was new and almost got fired.

Now, if I were you I would have the local dealer do the service. Only because they have a 5,000 mile check list and are suppose to check everything. A good mech will check stuff that's not on the list too.
 
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Old Aug 10, 2023 | 06:33 PM
  #12  
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You can't really screw up an oil change and clutch adjustment, as long as put oil in. You adjust clutch wrong you will know it.

But I kinda agree, if you are asking, your hearts not in it.

No one works on my bikes but me. I am cheap, I enjoy it, and to stupid not to.

I'd rather buy the tools and never use them again. But an adult male should own what is needed for this. If not good excuse to get it.
 
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Old Aug 10, 2023 | 07:17 PM
  #13  
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I do all of my services myself.
The original owner of my bike I got the service record for it, and turns out they did the 1000mile service 300miles late and they overfilled the bike by at least 20oz.
The dealership's tech didnt read the ****ing dipstick because if I left the dipstick in but didnt turn it in, the bike read the correct oil level. But if I turned the dipstick in all the way like the dipstick and service manual tell you to do...
The bike was overfiled. How do I trust a dealership that can't even read the manual or even the dipstick?

I cant.
I do all my services myself unless it's something I cant do myself.
 
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Old Aug 10, 2023 | 07:54 PM
  #14  
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I bought a service manual and do everything to my bike at home. Maintenance, tires and repairs. I would make an exception if I bought a new one and needed warranty work. There will be repairs that require tooling that I can't justify buying. I'm a technician at a different kind of dealer and I just feel better knowing that I did it.

You have to be honest with yourself about what you're capable of. You may be a smart guy but you have to be smart enough to know your limitations.
 
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Old Aug 10, 2023 | 09:48 PM
  #15  
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I have found that the lowest skilled techs are often assigned to do the routine maintenance checks. The service manager assigns the jobs and is the key here because he should know what the quality of the work is that is being done in his shop. Unfortunately, there are a lot of shops where no one really cares about quality, are sloppy, and make avoidable mistakes.

I had my bike in at the dealer for the 1000 mile service and shortly thereafter found out that all the handlebar bolts were loose and that one had backed completely out. Obviously a safety check was not done. Leadership sets the standard and if they don't care no one will.

I asked the dealer to have his master tech do my stage 2 and waited several weeks until he was available. Later, when I hooked up the thundermax at home I find out that he didn't even bother to load the updated map into the thundermax, but didn't forget to charge several hours of labor for it.

All in all, it's luck of the draw who you get. Just need to keep looking for a dealer or indy who has some professional pride.
 
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Old Aug 10, 2023 | 09:53 PM
  #16  
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A) I’m of the mind mind that I’ve reached the station in life where “ I have people for this.”
B) But I don’t trust them, so I do it myself.
 
Old Aug 11, 2023 | 05:45 AM
  #17  
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youtube will save you thousands on service on your Harley. it mostly amounts to changing fluids, and the clutch adjustment is on youtube.
 
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Old Aug 11, 2023 | 09:31 AM
  #18  
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I do all my own maintenance on my bikes, but if I were going to take it to a shop I’d go to Dyna Dicks in Lake Elsinore.
 
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Old Aug 11, 2023 | 05:00 PM
  #19  
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Originally Posted by gonemad
A) I’m of the mind mind that I’ve reached the station in life where “ I have people for this.”
B) But I don’t trust them, so I do it myself.
Lol I'm all in camp "A". I have 2 Harleys and 2 KTM Adventure bikes and have the dealers do the maintenance/repairs on all 4. I could do it, but I like my Saturdays and Sundays free for other things. Lol Also like the idea of when I sell or trade I can say "Dealer serviced since new". Same with my cars. Sure I could do some of the maintenance there as well, but then again I have far few Weekends left in life.

Things I pay others to do:
- Car and Bike maintenance repair
- Pool Cleaning
- Dog grooming
- House painting

Things I do myself:
- Strangely enough yard work. I find it very relaxing and very few tools tossed across the garage in frustration. Lol
 

Last edited by Calif Fat Bob; Aug 11, 2023 at 05:03 PM.
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Old Aug 11, 2023 | 05:25 PM
  #20  
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Under warranty bite the bullet and let the dealer do it, it's out do it yourself, 5K isn't a big one.
 
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