intercom/headset problem
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Stage I
Joined: Oct 2017
Posts: 1
Likes: 0
From: North Myrtle Beach, SC
intercom/headset problem
I have a 2015 trike. I am having an issue with the intercom through the headset. The passengers mike will not work. Passenger can hear driver talk, but driver cannot hear passenger talk through intercom.
Sponsor
Joined: Apr 2007
Posts: 2,578
Likes: 65
From: Tucson AZ
KittKatt ,,,,
there are two separate intercom volume settings, one for the Driver and one for the Passenger ,,,,
go into the menu functions, go to the intercom screen where you adjust mute sensitivity, then as BOTH of you are actually speaking on the intercom, adjust the DRIVER intercom volume from the handlebar using the same control you would normally adjust music volume with, from the handlebar ,,,,,
please let me know how you do ,,,,, (start by adjusting to max, then back down as you get out on the road and start talking ,,,,
there are two separate intercom volume settings, one for the Driver and one for the Passenger ,,,,
go into the menu functions, go to the intercom screen where you adjust mute sensitivity, then as BOTH of you are actually speaking on the intercom, adjust the DRIVER intercom volume from the handlebar using the same control you would normally adjust music volume with, from the handlebar ,,,,,
please let me know how you do ,,,,, (start by adjusting to max, then back down as you get out on the road and start talking ,,,,
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Road Captain
Joined: Oct 2011
Posts: 738
Likes: 29
From: Smithfield, VA
KittKatt ,,,,
there are two separate intercom volume settings, one for the Driver and one for the Passenger ,,,,
go into the menu functions, go to the intercom screen where you adjust mute sensitivity, then as BOTH of you are actually speaking on the intercom, adjust the DRIVER intercom volume from the handlebar using the same control you would normally adjust music volume with, from the handlebar ,,,,,
please let me know how you do ,,,,, (start by adjusting to max, then back down as you get out on the road and start talking ,,,,
there are two separate intercom volume settings, one for the Driver and one for the Passenger ,,,,
go into the menu functions, go to the intercom screen where you adjust mute sensitivity, then as BOTH of you are actually speaking on the intercom, adjust the DRIVER intercom volume from the handlebar using the same control you would normally adjust music volume with, from the handlebar ,,,,,
please let me know how you do ,,,,, (start by adjusting to max, then back down as you get out on the road and start talking ,,,,
The newer BOOM software versions also have a "Volume Setup" in the "Setup" menu where you can select each headset and individually adjust the volume for Media, CB, Intercom, phone, etc. That way you don't actually have to be talking to make the initial adjustments.
Stellar HDF Member
Joined: Jul 2014
Posts: 2,109
Likes: 456
From: The Great Midwest
JMJOHN,
The newer BOOM software versions also have a "Volume Setup" in the "Setup" menu where you can select each headset and individually adjust the volume for Media, CB, Intercom, phone, etc. That way you don't actually have to be talking to make the initial adjustments.
The newer BOOM software versions also have a "Volume Setup" in the "Setup" menu where you can select each headset and individually adjust the volume for Media, CB, Intercom, phone, etc. That way you don't actually have to be talking to make the initial adjustments.
6th Gear
Joined: Oct 2017
Posts: 10
Likes: 0
From: Brunswick Ohio
Intercom problem
Have a 2017 Limited, when trying to use the intercom I can hear myself in the headset when I speak but my wife can't hear me on hers and when she talks I can't hear her. Have a
tried adjusting he volume up and down when talking, can see the volume going up but still can't hear her or her me. She say's the volume for the music drops when I try to talk to hear but no voice communication.. I have tried doing this with the VOX and push to talk buttons. I had the backlist controls with the push to talk button for the driver installed at the dealer, not sure if this would cause the problem. I know both headsets are good as I have tried both in the driver and passenger plugs and you can hear yourself speak.
Thanks for any suggestions.
tried adjusting he volume up and down when talking, can see the volume going up but still can't hear her or her me. She say's the volume for the music drops when I try to talk to hear but no voice communication.. I have tried doing this with the VOX and push to talk buttons. I had the backlist controls with the push to talk button for the driver installed at the dealer, not sure if this would cause the problem. I know both headsets are good as I have tried both in the driver and passenger plugs and you can hear yourself speak.
Thanks for any suggestions.
Road Captain
Joined: Oct 2011
Posts: 738
Likes: 29
From: Smithfield, VA
Have a 2017 Limited, when trying to use the intercom I can hear myself in the headset when I speak but my wife can't hear me on hers and when she talks I can't hear her. Have a
tried adjusting he volume up and down when talking, can see the volume going up but still can't hear her or her me. She say's the volume for the music drops when I try to talk to hear but no voice communication.. I have tried doing this with the VOX and push to talk buttons. I had the backlist controls with the push to talk button for the driver installed at the dealer, not sure if this would cause the problem. I know both headsets are good as I have tried both in the driver and passenger plugs and you can hear yourself speak.
Thanks for any suggestions.
tried adjusting he volume up and down when talking, can see the volume going up but still can't hear her or her me. She say's the volume for the music drops when I try to talk to hear but no voice communication.. I have tried doing this with the VOX and push to talk buttons. I had the backlist controls with the push to talk button for the driver installed at the dealer, not sure if this would cause the problem. I know both headsets are good as I have tried both in the driver and passenger plugs and you can hear yourself speak.
Thanks for any suggestions.
Sponsor
Joined: Apr 2007
Posts: 2,578
Likes: 65
From: Tucson AZ
DH ,,, does sound like you have some kind of problem with the Passenger's headset microphone ,,,,,,
is it a Harley brand headset or J&M ?
is it a Harley brand headset or J&M ?
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6th Gear
Joined: Oct 2017
Posts: 10
Likes: 0
From: Brunswick Ohio
The headsets are Harley , both work when plugged in individually, you can hear your voice through the headphones when you push to talk. When both headsets are plugged in you can listen to the music and prompts but can't talk to each other.
Thanks
Thanks
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Sponsor
Joined: Apr 2007
Posts: 2,578
Likes: 65
From: Tucson AZ
DH ,,,, as much as I would love to pick on Harley brand headsets, your problem sounds like a simple issue with the settings for both driver & passenger ,,,,,
I know it is MORE COMPLICATED that it should be ,, but that is our world today ,,,,,
so if I can help you go back thru the intercom menu options for both driver and passenger, volumes etc ,,,, please let me know ,,,,,
I know it is MORE COMPLICATED that it should be ,, but that is our world today ,,,,,
so if I can help you go back thru the intercom menu options for both driver and passenger, volumes etc ,,,, please let me know ,,,,,
Ultimate HDF Member
Joined: Mar 2015
Posts: 6,446
Likes: 873
From: TEXAS
Originally Posted by JMJOHN
DH ,,,, as much as I would love to pick on Harley brand headsets, your problem sounds like a simple issue with the settings for both driver & passenger ,,,,,
I know it is MORE COMPLICATED that it should be ,, but that is our world today ,,,,,
so if I can help you go back thru the intercom menu options for both driver and passenger, volumes etc ,,,, please let me know ,,,,,
I know it is MORE COMPLICATED that it should be ,, but that is our world today ,,,,,
so if I can help you go back thru the intercom menu options for both driver and passenger, volumes etc ,,,, please let me know ,,,,,
T.