I am on my way to work this morning riding the Ultra Limited and I get a phone call.
The screen says who is calling and the options are Accept or Ignore.
Since I knew who was calling and knew I would have to write stuff down, which I couldn't do, I selected Ignore.
The music (I was on FM) never came back on.
So I tried the volume control and it indicated on the screen, "Ring Tone Volume".
So I switched to the USB (Media) to see if sound would work with that, and it did.
So I switched it back to FM and I never got any sound.
I parked the bike and haven't had time to mess with it.
What could have happened and how can I fix it if it happens again?

 

I bet when you go back out to the bike and reestablish your BT connection, everything will be fine. For some reason the radio thinks you want to adjust a different volume than the output from FM. My phone does that sometimes too, but I have an aftermarket HU. I am thinking you accidently hit the volume control while the phone was ringing before you chose to ignore the call? Just a guess, but let us know what happens.
Kris

 

I left work and it works fine. Oh well.
Usually when I'm using the CB or phone and adjust the volume, after a few seconds or so you can't change the volume of anything other than what is on the screen.