CarPlay comes and goes
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Road Captain
Joined: Nov 2014
Posts: 692
Likes: 58
From: Kansas
CarPlay comes and goes
I have a gts system and iPhone 13pro plug it in and it works great sometimes for 10 minutes sometimes and hour have tried a couple different cables. Any ideas
Advanced
Joined: Sep 2021
Posts: 60
Likes: 120
From: Zebulon, NC
Have you tried turning off Bluetooth when plugged in? I also bought a hi performance cable rated for Android auto. Solved my issues.
Thread Starter
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Road Captain
Joined: Nov 2014
Posts: 692
Likes: 58
From: Kansas
[I have not bu but will tomorrow
QUOTE=SSSpringer;21255280]Have you tried turning off Bluetooth when plugged in? I also bought a hi performance cable rated for Android auto. Solved my issues.[/QUOTE]
QUOTE=SSSpringer;21255280]Have you tried turning off Bluetooth when plugged in? I also bought a hi performance cable rated for Android auto. Solved my issues.[/QUOTE]
Road Warrior
Joined: Sep 2016
Posts: 1,385
Likes: 1,416
From: Northern NJ
I had the same problem. This 2 part solution has worked consistently for me:
1. Unpair the headset from the phone. The phone should be paired with the infotainment system, the headset should be paired to the WHIM only. You can do everything with this configuration.
2. Always turn on the headset first, before you start the bike (or turn the ignition switch to AUX) and before you plug the phone into the USB. If CarPlay does not find the headset with mic, it will not start.
Stage IV
Joined: Jun 2023
Posts: 4
Likes: 0
From: Canada
I had the same issue. Turns out it was the cable I was using. An Apple iPhone cable routed through the console so I could use a quad lock handlebar mount. I switched to a 6-inch cable and just use the built in phone holder in my Street Glide fairing. No more disconnects.
Road Warrior
Joined: Feb 2016
Posts: 1,354
Likes: 399
From: Vancouver, BC
I've got a 10' Amazon Basics cable running from the fairing cubby to the TP and I've got no problem. Have you tried a different iPhone?
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Supporter
Joined: Apr 2019
Posts: 692
Likes: 262
From: Garden of England
used to work fine, then like you 10mins!! 1hour!!! 10feet!! drove me NUTS! always ran a 6ft branded cable fine in my bike, in the car also been short branded cables. then tried short/tiny/string still no joy. made using maps impossible!
tried all the bluetooth remove/reset/hold left finger in air
finally stumbled on a suggestion to use an Anker Powerline II USB-C to USB 3.1 Gen2 Cable (3ft)
...and not had a single problem since!
I don't know what changed, but I think more data is being passed from the phones to the head-units and so the older cables are no longer good for the CP/AA job. The Anker cable is thicker, that's all I can tell ya. It worked for our 2 phones in the car and on my bike
YMMV
Last edited by havinabubble; Jun 16, 2023 at 06:07 AM.
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Seasoned HDF Member
Joined: Jan 2005
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From: Lake Orion, MI
That's exactly how my cable is routed. Knew my phone would not fit in the cubby - so, this way, it is in the trunk.
Road Warrior
Joined: Feb 2016
Posts: 1,354
Likes: 399
From: Vancouver, BC
Plus this way you can still access the USB connector to plug in a USB for software updates etc.