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Old Jun 10, 2013 | 05:43 PM
  #1  
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Default Ebay issue

Here's what I intended to buy on ebay.

http://www.ebay.com/itm/330850510953...84.m1497.l2649

Here is what I received. I wasn't too happy. Guessing it was just an isolated screw up based on the amount of items sold, but when you factor in buying arc adapters from the HD dealer, this was expensive. If they refund my money, then I basically paid regular price for arc, if you look at it that way.





With everything, it's buyer beware. Maybe it'll save someone else from doing the same thing.
 

Last edited by mduncan62; Jun 10, 2013 at 05:58 PM. Reason: added pic
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Old Jun 10, 2013 | 06:03 PM
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Plus, since you opened them you may have a new problem unless that's how they were shipped.
 
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Old Jun 10, 2013 | 06:06 PM
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That sucks but it's why I'll never buy anything off of eBay. 98.4 rating. Really?
 
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Old Jun 10, 2013 | 06:07 PM
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Contact the seller and request a refund / exchange. Also if they refuse or are unresponsive open a paypal dispute.
 
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Old Jun 10, 2013 | 06:10 PM
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Originally Posted by ChickinOnaChain
That sucks but it's why I'll never buy anything off of eBay. 98.4 rating. Really?
I buy and sell on eBay all the time with 0 problems. I always check ratings for buyers and sellers though.
 
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Old Jun 10, 2013 | 06:12 PM
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After reading sellers negative feedback I am surprised you even bid on the item.
 
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Old Jun 10, 2013 | 06:27 PM
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Contact him. It's obvious he made a mistake. Bet he will make good include shipping. You are protected well by ebay and paypal. However you are responsible for shipping to return and item must be returned for ebay to enforce return of your money. See if he will send you the correct one and he should pay the return postage on the one he sent. If not, file a claim and in this case ebay/paypal just may make him pay return postage since item does not match the item. However they may not. Once you file a claim, it temp for a few days and when it become a real claim decided by ebay, neither party can leave feedback.
 

Last edited by Jackie Paper; Jun 10, 2013 at 06:30 PM.
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Old Jun 10, 2013 | 06:37 PM
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I honestly didn't look at his rating. I have bought and sold on ebay for years and never had an issue, until now. I'm hoping for a refund. It was kind of dumb to open the package, I just couldn't believe it. I filed a claim, we'll see what happens, probably should have contacted him first though.....

Good reminder to look at feedback, holy crap. My mistake though.
 

Last edited by mduncan62; Jun 10, 2013 at 06:40 PM.
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Old Jun 10, 2013 | 06:51 PM
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Originally Posted by mduncan62
I honestly didn't look at his rating. I have bought and sold on ebay for years and never had an issue, until now. I'm hoping for a refund. It was kind of dumb to open the package, I just couldn't believe it. I filed a claim, we'll see what happens, probably should have contacted him first though.....

Good reminder to look at feedback, holy crap. My mistake though.
I would do as RIPSAW and others have said and contact seller and try to resolve first. Maybe send pics of what you ordered and what they sent. If they don't make it right, then file a claim. Good luck!
 

Last edited by rbferg; Jun 10, 2013 at 07:05 PM. Reason: spelling
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Old Jun 10, 2013 | 08:19 PM
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Originally Posted by mduncan62
I honestly didn't look at his rating. I have bought and sold on ebay for years and never had an issue, until now. I'm hoping for a refund. It was kind of dumb to open the package, I just couldn't believe it. I filed a claim, we'll see what happens, probably should have contacted him first though.....

Good reminder to look at feedback, holy crap. My mistake though.
That's OK to file a claim. if you look, it says try to work it out and it will become official claim in I think 4 days. The seller got it, so he will know to make an effort to fix. Least he should. Be sure to contact him and see if he will work with you. Sure with all his sales he knows rules. Actually his rating is not all that bad with that many sales. However, I would not want my rateing looking that shabby but I buy all the time from ratings like that. I am up to 300 sales running two ebay accounts and believe me the buyer has the most power. It has taken me a year to figure it out, and I still run into a few surprises. Harley and military stuff flies out the door.
 

Last edited by Jackie Paper; Jun 10, 2013 at 08:22 PM.
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