FXR Division
Intermediate
Joined: May 2014
Posts: 26
Likes: 0
From: rocky point, ny
FXR division
So you having problems with them also? i ordered a set of bars paid for them and they never showed, tried all methods of contacting with no luck so i had to dispute the transaction. finally i get an email from them. i ordered the bars elsewhere and told them to just cancel the order. heres the guy i got the email from:
jeff musat
405-496-0302
jeff@fxrdivision.com
hope this helps
jeff musat
405-496-0302
jeff@fxrdivision.com
hope this helps
6th Gear
Joined: Jan 2015
Posts: 14
Likes: 0
From: California
Fwiw
I experienced a delay with an FXR Division order recently and Tony with Ram Jet racing was MORE than helpful in fulfilling my order...
It is my understanding Ram Jet Racing is an FXR Division distributor...
Tony was responsive and professional...
http://www.ramjetracing.com/
-V
It is my understanding Ram Jet Racing is an FXR Division distributor...
Tony was responsive and professional...
http://www.ramjetracing.com/
-V
Outstanding HDF Member
Joined: Nov 2010
Posts: 2,591
Likes: 68
From: Big Bear City, CA
I actually met a couple of the guys at a San Diego FXR/Dyna show. They had an FXR part that I needed so I placed the order Monday and the part arrived by Thursday. So they did alright by me. Sorry to hear that's not always how it works out for others.
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Road Captain
Joined: Jan 2013
Posts: 553
Likes: 1
From: South MS
So you having problems with them also? i ordered a set of bars paid for them and they never showed, tried all methods of contacting with no luck so i had to dispute the transaction. finally i get an email from them. i ordered the bars elsewhere and told them to just cancel the order. heres the guy i got the email from:
jeff musat
405-496-0302
jeff@fxrdivision.com
hope this helps
jeff musat
405-496-0302
jeff@fxrdivision.com
hope this helps
Road Warrior
Joined: Oct 2010
Posts: 1,524
Likes: 36
From: San Diego, CA
Yeah the dude running the show got locked up. I don't want to be spreading rumors or running my mouth, but I get the vibe that people had to step up to clean up the mess and weren't prepared to run a business. There was a big push right at the beginning but it seems like it fizzled out.
Road Captain
Joined: Aug 2008
Posts: 550
Likes: 8
From: Twin Cities,Mn.
Ordered a gauge bracket from them about a month ago.I still haven't received it.after numerous calls and emails, they emailed me and said it would be shipped by the end of the week.that was almost two weeks ago. It still hasn't been shipped. They aren't responding to any calls or emails. I will probably contact my credit card company and ask if they can somehow stop payment or get my money back. Somethings not right with them. I wouldn't ever consider doing any kind of business with them again.
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Road Captain
Joined: Jan 2013
Posts: 553
Likes: 1
From: South MS
Ordered a gauge bracket from them about a month ago.I still haven't received it.after numerous calls and emails, they emailed me and said it would be shipped by the end of the week.that was almost two weeks ago. It still hasn't been shipped. They aren't responding to any calls or emails. I will probably contact my credit card company and ask if they can somehow stop payment or get my money back. Somethings not right with them. I wouldn't ever consider doing any kind of business with them again.
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Stage I
Joined: Aug 2015
Posts: 1
Likes: 0
From: Phoenix
I would say be patient and give these guys the benefit of the doubt. Jeff is the best contact right now and I know he is slammed with orders and events. They are solid guys and by no means are out to rip anyone off. I'm sure there was a bit of a hiccup when Jeff had to jump in and fill the orders but I think they are back on track. Maybe contact him before placing an order so you have a good time frame. Like I said before though... This is a solid group of guys putting out some of the most solid product out there.
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