Feedback on Eastern Performance cycle website
Banned
Joined: Jul 2006
Posts: 4,813
Likes: 4
RE: Feedback on Eastern Performance cycle website
I've ordered a number of things from them through their Ebay store and have always received them within a few days at most. Never had a problem and it's always been well packaged and shipped UPS too. [sm=smiley20.gif]
I also believe Eastern Performance actually has the item in stock that they are listing in their store on Ebay, unlike some other Ebay sellers that list items they don't physically have..and then have the manufacturer drop ship them to you (a week or more later sometimes).
I also believe Eastern Performance actually has the item in stock that they are listing in their store on Ebay, unlike some other Ebay sellers that list items they don't physically have..and then have the manufacturer drop ship them to you (a week or more later sometimes).
Elite HDF Member
Joined: Aug 2006
Posts: 3,759
Likes: 1
From: Republic of Texas
RE: Feedback on Eastern Performance cycle website
I've had success with them on several orders. They answer email questions and tend to ship on a timely basis. On one order, I paid for expedited shipping so I could have my parts in time for a road trip. They charged me for the extra shipping and then shipped the parts UPS ground. After a dozen phone calls, the never resolved the issue, refunded the money or applied the difference to a subsequent order.
One member here got totally screwed by them when they shipped him a set of used and damaged Progressive shocks, then refused to accept responsibility.
One member here got totally screwed by them when they shipped him a set of used and damaged Progressive shocks, then refused to accept responsibility.
Road Captain
Joined: May 2007
Posts: 530
Likes: 1
From: Dixie
RE: Feedback on Eastern Performance cycle website
My experiences in the phisical store have not been pleasant.
Another poster received used, bent shocks from them which they would not return/refund.
They are fine as long as you don't need any help and never want to return. Then the hick mentaltiy kick in. They get really defensive and take everything as a personal affront. The concept of keeping a customer by just cheerfully exchanging/ refunding is beyond them.
Another poster received used, bent shocks from them which they would not return/refund.
They are fine as long as you don't need any help and never want to return. Then the hick mentaltiy kick in. They get really defensive and take everything as a personal affront. The concept of keeping a customer by just cheerfully exchanging/ refunding is beyond them.
Thread Starter
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Tourer
Joined: Mar 2007
Posts: 341
Likes: 0
From:
RE: Feedback on Eastern Performance cycle website
Thanks guys, I ordered the V&H sideshots. The price seems too good to be true. I'll be pumped when they get to me. All the feedback was great I'll post pics when I can figure out how to zip tie and super glue them on.
[IMG]local://upfiles/28108/583B626A55CC44A7B4FC67B5BBE08048.jpg[/IMG]
[IMG]local://upfiles/28108/583B626A55CC44A7B4FC67B5BBE08048.jpg[/IMG]
Cruiser
Joined: May 2007
Posts: 130
Likes: 0
From:
RE: Feedback on Eastern Performance cycle website
I ordered a toolkit from them and they were great.
Arrival was fast. Packaging wasn't an issue, because it was tools.
Arrival was fast. Packaging wasn't an issue, because it was tools.
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