Does doing your own service void the warranty?
Does doing your own service void the warranty?
When I bought my bike last month, I purchased the extended warranty. Can anyone tell me if I HAVE to have a dealer do the service on the bike to keep the warranty in place? The paperwork they gave me is confusing as hell. I have always done my own maintenance, but I don't want to have a problem and then have them deny any claim because I did my own oil changes, etc.
Outstanding HDF Member
Joined: Apr 2006
Posts: 2,537
Likes: 21
RE: Does doing your own service void the warranty?
It is adviseable that you retain all forms of documentation and fill out your Owners Manual chit. Best bet is to have the Major services (1, 10, 15 and 20K) done by your dealer... Reason is there are so many specialized tools and adjustments required.
If you are going to do it yourself, invest in the Service Manual, Electrical Diagnostics manual and some good quality hand tools.
If you are going to do it yourself, invest in the Service Manual, Electrical Diagnostics manual and some good quality hand tools.
Tourer
Joined: Jan 2006
Posts: 250
Likes: 0
From:
RE: Does doing your own service void the warranty?
I agree with you shovelhead bob, with the extented warranty at certain mile services certain adjustments need to be made, they would be the ones to have the equipment and they would have it in records.
Road Warrior
Joined: Mar 2006
Posts: 1,374
Likes: 0
From: Right Behind You
RE: Does doing your own service void the warranty?
I would agree with Shovelhead & Superdog on the interval service. However, if you have work done at another shop, keep the paperwork as proof. The answer to your question is...No. It will not void your extended warranty. But be careful if you decide to bolt on after market parts because that may. Bottom line...If you happen to find a shop you can trust to wrench on your baby, chances are their shop labor will not save you anything in the long run, so sleep well at night and take it to a certified dealership.
Road Warrior
Joined: Dec 2005
Posts: 1,950
Likes: 2
From: Colorado Springs, CO
RE: Does doing your own service void the warranty?
Refer to the Moss-Magnuson warrenty act.
If specific parts or dealer service is required, then it must be provided without additional cost.
If aftermarket parts are installed, then any failure directly related to the installation is not covered.
If any work is done by other than factory/dealer, that work and related failures are not covered.
If you change your own oil and the alternator dies, it's covered. If you add aftermarket lights and the head gasket lets go, it's covered.
If you R&R the heads for a home port and polish job and then blow a head gasket, don't call the dealer and expect it to be covered. If you add 57 LED tubes, and the electrical system fries, it's on your dime.
The bottom line is if you do your own work you're responsible for the quality of the work and parts used. Self responsibility - what an un-american concept these days.
If specific parts or dealer service is required, then it must be provided without additional cost.
If aftermarket parts are installed, then any failure directly related to the installation is not covered.
If any work is done by other than factory/dealer, that work and related failures are not covered.
If you change your own oil and the alternator dies, it's covered. If you add aftermarket lights and the head gasket lets go, it's covered.
If you R&R the heads for a home port and polish job and then blow a head gasket, don't call the dealer and expect it to be covered. If you add 57 LED tubes, and the electrical system fries, it's on your dime.
The bottom line is if you do your own work you're responsible for the quality of the work and parts used. Self responsibility - what an un-american concept these days.
Big Kahuna HDF Member
Joined: Feb 2006
Posts: 23,881
Likes: 34
From: USA
RE: Does doing your own service void the warranty?
ORIGINAL: Shovelhead Bob
It is adviseable that you retain all forms of documentation and fill out your Owners Manual chit. Best bet is to have the Major services (1, 10, 15 and 20K) done by your dealer... Reason is there are so many specialized tools and adjustments required.
If you are going to do it yourself, invest in the Service Manual, Electrical Diagnostics manual and some good quality hand tools.
It is adviseable that you retain all forms of documentation and fill out your Owners Manual chit. Best bet is to have the Major services (1, 10, 15 and 20K) done by your dealer... Reason is there are so many specialized tools and adjustments required.
If you are going to do it yourself, invest in the Service Manual, Electrical Diagnostics manual and some good quality hand tools.
What he said...
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