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Old May 26, 2009 | 05:10 AM
  #1  
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I got a call from my local H-Dealer a couple of weeks ago inquireing about the mileage on my fatbob. I told her I was over 10 K. She says O1 aren't you due for service now? I reply no it's been done,by you last october. O! good she says, well is there anything going wrong with it now? So I reply well..... someone was riding behind me last week and remarked that my rear rotor was showing left to right movement. She puts me on hold and comes back with "could you bring it in so we can see it? I said sure is today good for you? Long and short I rode out with a brand new rotor an hour later. Plus the bike I bought there was a sporty! When i wanted the fatbob they told me I had to wait until spring because their policy forbade them to involve other dealers. I got impatient and was affraid the fat's would all be sold out and wanted it now! They do all of my service and warrenty work,great bunch, I love 'em!


Thank-You Harley Davidson Montreal! I was thinking with all the bitching posts we get on some dealers this would be a nice change!
 
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Old May 26, 2009 | 05:49 AM
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I gotta agree with you!! Too many posts about bad experiences. Just watch the evening news and it's enough to depress you for 2 days. Glad you got that kind of service. There still are good people in this world!! Ride safe!!!!
 
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Old May 26, 2009 | 06:06 AM
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Nice to hear something good for a change.
 
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Old May 26, 2009 | 06:18 AM
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Are good dealers out there know a couple of good ones .. Also know several to avoid as well...
 
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Old May 27, 2009 | 12:05 PM
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That is great customer service imho, even if you weren't a customer for that bike
 
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