2007 Dyna Super Glide Oil Leak
Still, not much in the way of putting the dealer high up on my confidence list, though I can understand how it might have been overlooked. Had I not had a warranty, this would have been an out of pocket indy repair at Rebel Customs down the road. I'll credit this as a lesson learned.
Oh well, nothing to see here (yet...), the bike seems fine now. Anyway, I'm back to cleaning up Ursula to her former state of shine. Thanks for the input here.
Last edited by Odingaard; Aug 24, 2009 at 10:37 AM. Reason: Correction for bad grammar...
Gee, I wonder why it wouldn't occur to you to not assume a certified technician did his job and put everything back where it was supposed to go. I'm no mechanic but I do wrench a few things and one of the ways I check myself is to put every nut and bolt I remove in a specific spot and then make sure there is nothing still in the pile when I get done. If there is, I obviously missed something. You'd think that simple little method might occur to these guys as well.
Everyone is entitled to make a mistake now and then. But there is a repeated history, regardless of dealership or geographical location, of dealers charging top dollar for service and then idiotic things like this happening. Even if the nut and bolt were there and just loose, I would have taken it back and made them tighten just to be sure they know that I know that they screwed up, even though this particular f 'up didn't cost you your life.
While I'm on my soap box, I'll tell you what drove me away from the stealership service dept. I'm one of those fool me once, shame on me, fool me twice, shame on you type of guys. When I took my bike in for its first service, just shy of 1000 miles, I was told when I made the appt. that it would take at least an hour and a half. The dealership is a little over an hour away. So I made the appt. for first thing in the morning and took a half a day off of work. I dropped the bike off and went over to the diner next door for something to eat. A half hour later my cell phone rang telling me my bike was done. I must have walked in with a WTF look on my face because the svc manager told me that they got done in a half hour because they weren't busy and triple teamed my bike. I still had a WTF look on my face because I looked down the service area and there was a bike in every bay with a technician working on each one. What they did was change my fluids and filter and charge me for a complete service.
Next time I take my bike in for some sort of recall. I get it back and later discover a circular patterned scratch going down my swingarm. It looked just like someone took an impact wrench and missed a bolt and ran it all the way down. I know I didn't do it and my bike stays locked in a barn when I'm not riding it. When I called the service manager about it, he replied that there was no way one of his guys did that without saying anything but "the customer is always right" so they would fix it for me anyway. Basically calling me a liar to my face without saying the word.
I've got a good indy that charges me more reasonably and does great work. That peace of mind is better than any factory warranty or service the dealer will ever give me.
Last edited by Rickr01; Aug 24, 2009 at 02:59 PM.
I'll be putting about 600 miles on it Wednesday/Thursday, so if there is any other problems with it, I'll be sure to find out. As long as it is running and not pouring oil, I am happy with it. When the warranty runs out in a week, I'll be using my local shop for any service needs I can't handle myself.
Thanks for the input and comments!
I am definately looking forward to doing more riding in the coming weeks, leading up to Charlie Maxwell in mid-September. Thanks again for your advice and comments.
The Best of Harley-Davidson for Lifelong Riders
I just clean it with soap and water
It has slowed down now a lot
I have 3200 miles






