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Wondering if anyone has had this problem. I have a 2011 fxdc and before I went for a ride with a passenger I set the rear shock preload at 5 on both shocks. After about a 100 mile ride I checked the preload and the right shock was set to 1 . I guess it slipped? This happened once before which is why I checked it.
The original shocks have steps or detents that should hold them into place. Check for too much grease or broken detent/pin.
If you adjusted the shock and it was not fully into the detent, it will pop out. Generally drop a notch in this situation.