2014 Low Rider
Thread Starter
|
Seasoned HDF Member
Joined: May 2014
Posts: 15,468
Likes: 14,365
From: Illinois
I do not know for sure, but hope some body here on the forum might.
Seasoned HDF Member
Joined: Jan 2015
Posts: 16,013
Likes: 7,139
From: Sandy Eggo's North County
Road Warrior
Joined: Jun 2014
Posts: 1,354
Likes: 766
From: north Carolina
Although this is car dealer and not motorcycle dealer, when we get any survey, good or bad returned, I get a report with every question and how you answered it. Along with that it also shows what repair order it is from, and the entire customer file. Then the score is noted on the customer file, so that when the vehicle is checked in, your survey scores are the first thing I see pop up before i even write a new ticket. Hope this helps
Thread Starter
|
Seasoned HDF Member
Joined: May 2014
Posts: 15,468
Likes: 14,365
From: Illinois
Although this is car dealer and not motorcycle dealer, when we get any survey, good or bad returned, I get a report with every question and how you answered it. Along with that it also shows what repair order it is from, and the entire customer file. Then the score is noted on the customer file, so that when the vehicle is checked in, your survey scores are the first thing I see pop up before i even write a new ticket. Hope this helps
That is what I figured.
Grand HDF Member
Joined: Jun 2008
Posts: 3,983
Likes: 2,144
From: Ohio
Although this is car dealer and not motorcycle dealer, when we get any survey, good or bad returned, I get a report with every question and how you answered it. Along with that it also shows what repair order it is from, and the entire customer file. Then the score is noted on the customer file, so that when the vehicle is checked in, your survey scores are the first thing I see pop up before i even write a new ticket. Hope this helps
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Thread Starter
|
Seasoned HDF Member
Joined: May 2014
Posts: 15,468
Likes: 14,365
From: Illinois
It is real nice to get back to lots of regular riding.
Road Captain
Joined: Jul 2016
Posts: 523
Likes: 70
From: Vancouver, WA