Ricor woes !!!
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1st Gear
Joined: Sep 2013
Posts: 5
Likes: 0
From: Maricopa Az.
Ricor woes !!!
I ordered intiminator's for my 2010 fxdc and also ordered the 10w fork oil for it . I got the intiminator's but no oil . I've been trying to contact them to find out if they shipped the oil and it got lost or if they didn't ship it . No response to email's or voicemail's . The lights are on but no one's home !! It would be nice to have some sort of response . I hope the product is better than the customer service !!!
Cruiser
Joined: May 2014
Posts: 215
Likes: 2
From: Vallejo, CA
I ordered intiminator's for my 2010 fxdc and also ordered the 10w fork oil for it . I got the intiminator's but no oil . I've been trying to contact them to find out if they shipped the oil and it got lost or if they didn't ship it . No response to email's or voicemail's . The lights are on but no one's home !! It would be nice to have some sort of response . I hope the product is better than the customer service !!!
Road Captain
Joined: Sep 2013
Posts: 536
Likes: 7
From: California
Customer Service SUCK'S !!!!!!!!!!
I ordered intiminator's for my 2010 fxdc and also ordered the 10w fork oil for it . I got the intiminator's but no oil . I've been trying to contact them to find out if they shipped the oil and it got lost or if they didn't ship it . No response to email's or voicemail's . The lights are on but no one's home !! It would be nice to have some sort of response . I hope the product is better than the customer service !!!
It is really to bad because their product's are pretty good............
Hope you get what you paid for............
Live Free = Ride Free...............
Cruiser
Joined: Jan 2014
Posts: 155
Likes: 3
From: folsom
Not good... I currently have an order in on intimidators and shocks... and a buddy of mine has been waiting on month on his order... called in no response... Hopefully all will be well... I read nothing but positive reviews of the products... I may have looked elsewhere had I known this was going to be the case... lets hope I do not need any warranty work 
Ultimate HDF Member
Joined: Jul 2011
Posts: 5,477
Likes: 5
From: New Braunfels, Texas
Its basically a one man show and Brians excuse is he's trying to keep cost down so he doesn't have to raise prices. I think it's a joke but I found an employee that works there and buy from hin and his wife and get great service. I believe he goes by "bakedandbeans" or something to that effect on e-bay.
I had some questions after my purchases and Brian answered right away and took good care of me, and he even sent me some free shims.
I thinks it's a case of he already has more business then he can deal with. I don't agree and it is a shame.
I had some questions after my purchases and Brian answered right away and took good care of me, and he even sent me some free shims.
I thinks it's a case of he already has more business then he can deal with. I don't agree and it is a shame.
Cruiser
Joined: May 2014
Posts: 215
Likes: 2
From: Vallejo, CA
Its basically a one man show and Brians excuse is he's trying to keep cost down so he doesn't have to raise prices. I think it's a joke but I found an employee that works there and buy from hin and his wife and get great service. I believe he goes by "bakedandbeans" or something to that effect on e-bay.
I had some questions after my purchases and Brian answered right away and took good care of me, and he even sent me some free shims.
I thinks it's a case of he already has more business then he can deal with. I don't agree and it is a shame.
I had some questions after my purchases and Brian answered right away and took good care of me, and he even sent me some free shims.
I thinks it's a case of he already has more business then he can deal with. I don't agree and it is a shame.
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