Exhaust System Topics New and old exhaust system discussions. Fitment issues to sound bites and suggestions. Post them here.

Outstanding service from Khrome Werks

Old Jan 9, 2026 | 04:59 PM
  #1  
18PiecesofFlair's Avatar
18PiecesofFlair
Thread Starter
|
Advanced
Liked
Loved
Community Favorite
Joined: Dec 2021
Posts: 71
Likes: 46
From: Malvern PA
Default Outstanding service from Khrome Werks

Just wanted to highlight the outstanding service I received today from Khrome Werks. I ordered a set of Khrome Werks 4.5 HP Plus slip-ons for my 2021 Road King Police. Bought the mufflers from J&P Cycles. I ran into an issue installing the mufflers with my 13" shocks. I submitted a question through the Khrome Werks website at about 5PM tonight. I got a call from an employee within about 10 minutes. He called on his ride home from work (on a Friday night) and gave me several suggestions on how I could get around the issue I was having. Truly outstanding service and a high-quality product. Highly recommended!
 
Reply
Old Jan 10, 2026 | 07:23 AM
  #2  
kojak's Avatar
kojak
Seasoned HDF Member
15 Year Member
Community Builder
Liked
Loved
Joined: Jan 2007
Posts: 5,499
Likes: 3,901
From: Virginia
Default

100% agree! Its the only exhaust I put on my bikes since 2021 due to their quality and top-notch customer service. Example, I had bought slipons from another hd forum member back in 2021 in the eclipse finish for my 2021 cvo limited. When I received them, I noticed the right muffler wasnt dimpled to clear the axle nut. I contacted them and told them I had bought the mufflers from another customer and not from them directly. The dude apologized for the manufacturing defect, sent me a new muffler no questions asked and I've been a loyal customer ever since.
Originally Posted by 18PiecesofFlair
Just wanted to highlight the outstanding service I received today from Khrome Werks. I ordered a set of Khrome Werks 4.5 HP Plus slip-ons for my 2021 Road King Police. Bought the mufflers from J&P Cycles. I ran into an issue installing the mufflers with my 13" shocks. I submitted a question through the Khrome Werks website at about 5PM tonight. I got a call from an employee within about 10 minutes. He called on his ride home from work (on a Friday night) and gave me several suggestions on how I could get around the issue I was having. Truly outstanding service and a high-quality product. Highly recommended!
 
Reply
Old Jan 10, 2026 | 08:27 AM
  #3  
touchdown's Avatar
touchdown
Seasoned HDF Member
Veteran: Army
10 Year Member
Liked
Community Favorite
Joined: Apr 2014
Posts: 5,353
Likes: 2,403
From: Lititz Pa
Default

Originally Posted by 18PiecesofFlair
Just wanted to highlight the outstanding service I received today from Khrome Werks. I ordered a set of Khrome Werks 4.5 HP Plus slip-ons for my 2021 Road King Police. Bought the mufflers from J&P Cycles. I ran into an issue installing the mufflers with my 13" shocks. I submitted a question through the Khrome Werks website at about 5PM tonight. I got a call from an employee within about 10 minutes. He called on his ride home from work (on a Friday night) and gave me several suggestions on how I could get around the issue I was having. Truly outstanding service and a high-quality product. Highly recommended!
Always nice to here about good service.
 
Reply
Old Feb 4, 2026 | 03:30 PM
  #4  
Neanderthaler's Avatar
Neanderthaler
Tourer
Veteran: Navy
Photogenic
Photoriffic
Shutterbug
Joined: Oct 2023
Posts: 440
Likes: 285
From: Florida
Default

I also had GREAT customer service from Khromewerks. Above and beyond. Exceeded my expectations
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
yzernie
Exhaust System Topics
10
Jan 7, 2025 05:48 PM
kojak
General Harley Davidson Chat
1
Jul 19, 2024 05:44 PM
NitroShark
General Harley Davidson Chat
1
Apr 9, 2015 05:23 PM
Fred Garvin
Touring Models
5
Jan 16, 2012 08:26 AM
Skidrow
Touring Models
5
Jan 25, 2011 08:21 AM


Thread Tools
Search this Thread

All times are GMT -5. The time now is 11:38 PM.