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if it was the dealer, i would take the bike to him....and in front of the service manager get a torque reading for how tight the other one is.....to prove your argument.
And there should be copper grease (anti seize) on them too. Basic, basic
Ifit was you......Swallow it, live and learn,and take it to the dealer. OR beter still, if you are handy with the spanners, or have friends who are, remove the head yourself and save $$$$$$ on labour. And of course, you are going to have to trace every piece of broken plug
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