Anyone here have luck with AAA Towing service for your HD
Outstanding HDF Member
Joined: Jul 2013
Posts: 2,083
Likes: 247
From: Tulsa, OK
Used them twice. once for my bike when I picked up a big lag bolt that deflated the tire at 60 mph, and the second time was a friend that went down on a ride. Both times I helped load and strap the bikes down at the drivers request. Good service from AAA in Oklahoma. Make sure you are paying for the coverage level that includes motorcycles, several guys discovered they didn't have bike coverage the day our friend went down.
Yup, same deal here. Got stuck where I couldn't do a roadside repair without parts I didn't have. AAA first told me a truck would be there inside the hour. 90 minutes later, no truck was available in my area, but they'd reimburse me if I found one. Lol. With all their resources, they couldn't help, but figured I could find my own tow. Called home, wife found a tow company, and triple A did reimburse. I usually am prepared for any roadside repair, but that day, fouled injectors was too much to do on the shoulder.
Road Master
Joined: Jan 2013
Posts: 1,228
Likes: 34
From: Wisconsin
I used the AAA RV last year.
I had to use the the AAA RV tow last fall when a combination of broken shear pins on the shift linkage and an HD battery failing (it was 1 year and 1 day old) left me on the side of the road in Arkansas west of Little Rock. It took them 7 hours to get to me, not because of AAA but because the low-bid tow company covering the area driver went back to sleep twice before he got out of bed. AAA called and apologized.
They completely covered the almost 100 mile tow to Whiskey River HD. The amusing part was after he had strapped down my sporty down on the jiffy stand with one old strap (frayed) on the flat bed and we were speeding along through the mountains on the winding roads he was smoking with the cigarette in his left hand and on the phone and texting with his right. He paused from his phone call and asked why I let him strap the bike down since most harley riders always strap the bike down themselves. I told i wasn't worried since I expected that the new sportster that the insurance company would buy me when mine went over the side would likely be running and have a working shift lever. no worries. Then he was mad I wouldn't help him with all the extra straps.
All in all AAA paid for the tow, it was a beautiful night with a full moon chasing Orion through the sky and Whiskey River did a nice job fixing the bike. It will probably happen again.
They completely covered the almost 100 mile tow to Whiskey River HD. The amusing part was after he had strapped down my sporty down on the jiffy stand with one old strap (frayed) on the flat bed and we were speeding along through the mountains on the winding roads he was smoking with the cigarette in his left hand and on the phone and texting with his right. He paused from his phone call and asked why I let him strap the bike down since most harley riders always strap the bike down themselves. I told i wasn't worried since I expected that the new sportster that the insurance company would buy me when mine went over the side would likely be running and have a working shift lever. no worries. Then he was mad I wouldn't help him with all the extra straps.
All in all AAA paid for the tow, it was a beautiful night with a full moon chasing Orion through the sky and Whiskey River did a nice job fixing the bike. It will probably happen again.
Stellar HDF Member
Joined: Dec 2005
Posts: 3,302
Likes: 274
From: Milton, Delaware
I've had AAA for many many years and with 4 kids going through teen years I've used it many many times for cars. I added bike coverage about 10 years ago. I've used it twice and have been very happy with the service. In NJ they can't tow on the Parkway or Turnpike. The one time I need a tow they sent a local tow company out to get me off the parkway. Then they had a AAA truck pick me up and take the bike home. Both trucks showed up with special equipment designed specifically for loading bikes. I was reimbursed by AAA for the non AAA tow portion.
I told a buddy about AAA, he added the coverage, and a month later had a blowout on his bike. AAA had a truck out to us within 30 minutes. The driver showed up with the proper equipment and knowledge to do the job.
He dropped the bike off at a Kawasaki dealership as it was the closest dealership around and he had another call to go to. He called us back about 45 minutes later to make sure everything was ok. If not, he was going to come back and take the bike to another dealer.
So, no complaints with AAA here.
I told a buddy about AAA, he added the coverage, and a month later had a blowout on his bike. AAA had a truck out to us within 30 minutes. The driver showed up with the proper equipment and knowledge to do the job.
He dropped the bike off at a Kawasaki dealership as it was the closest dealership around and he had another call to go to. He called us back about 45 minutes later to make sure everything was ok. If not, he was going to come back and take the bike to another dealer.
So, no complaints with AAA here.
2nd Gear
Joined: Apr 2015
Posts: 6
Likes: 0
From: central califonia
triple a has always been good to me but if your local towing co is worthless and they have the contract your kind of screwed, look on the bright side, even basic members get 4 free tows a year up to 7 miles each time, if you dump aaa and stay in the same area if you ever need a tow you will get the same crappy tow company but you will have to pay 200 300 maybe more to get the same crappy service you get for what 60 a year through aaa? bump it up to premium membership 100 a year 4 tows jump up to 100 miles each and you can request local tow companys that work with aaa
Tourer
Joined: Apr 2007
Posts: 264
Likes: 38
From: S. California
When I had my flat rear tire it was in the major metro area of Corona CA. Was H.O.G. roadside assistance and they likely use the same towing locals as everybody else does. The flatbed arrived within a half hour and was properly equipped for tying down. The hairy part was I was asked to ride the bike up onto the bed while in tipped down position. The flat tire was not a barrier to this but the oily steel surface of the bed was a bad situation. We wound up getting it up there but it was scary as heck with the road king sliding around on that oil. I thought I was going to not be able to hold it on the incline while he power leveled the bed to the up position.
Stellar HDF Member
Joined: Apr 2010
Posts: 2,958
Likes: 1,988
From: CA
I'm a satisfied AAA customer. Had it for over 20 years. They've towed cars for me quite a few times, but bikes only a couple.
First bike tow happened when my wife's bike broke down on the Ohio Turnpike. The flatbed took a couple hours to get there, not bad considering we were a long way from the nearest town. He had plenty of tiedowns, and I was glad to help him get it on the truck and tied down to my satisfaction.
Next time was in Show Low, Arizona where I had a flat tire. It took them a couple hours, but they sent a pickup truck with a bike trailer and good tiedowns. The driver was ok with me loading the bike tying it down.
First bike tow happened when my wife's bike broke down on the Ohio Turnpike. The flatbed took a couple hours to get there, not bad considering we were a long way from the nearest town. He had plenty of tiedowns, and I was glad to help him get it on the truck and tied down to my satisfaction.
Next time was in Show Low, Arizona where I had a flat tire. It took them a couple hours, but they sent a pickup truck with a bike trailer and good tiedowns. The driver was ok with me loading the bike tying it down.
Road Captain
Joined: Sep 2010
Posts: 564
Likes: 9
From: Texas gulf coast
I studied reviews for AAA and decided to go with Good Sam. On the way home from a road trip my rear tire failed which stranded me in Palmer, Tx. Called Good Sam and within an hour had a flatbed and a 38 mile ride to Longhorn for a rear tire replacement. YMMV
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Tourer
Joined: Sep 2013
Posts: 270
Likes: 5
From: Massachusetts
Having had AAA gold for 20 years, I called them about the Harley. The said flat out that they did not cover motorcycles or RVs. The local towing company confirmed this. Obviously many on this thread got covered. What's up? Is this something new?
Last edited by FL450; May 5, 2015 at 12:14 PM.
Road Captain
Joined: Jul 2013
Posts: 742
Likes: 1
From: Down South Jukin'
I've been dealing with people that have been dealing with AAA for years, and it's never a good experience. If you break down in a large city, you're more likely to get quicker service. If you're in a small town/city, you'd be better off checking your local listings for a tow service. No to H.O.G. No to AAA.