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Labor Charge Inconsistency

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Old Apr 4, 2017 | 03:16 PM
  #11  
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Originally Posted by Gibler77
Whether deemed "acceptable" by the masses or not, it's still a matter of being charged for something you're not receiving. A service is no different than tangible goods in that regard.
No. You are paying for a job. You aren't buying "x" units of some guy's time.
 
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Old Apr 4, 2017 | 04:03 PM
  #12  
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As a mechanic, you make money by trying to beat the book time. Customer gets charged the same regardless. So because it takes them less time, you should get the savings right? Don't be selfish. I guess because I change intake seals a lot and can do a set in 45 minutes on a evo, I should charge for a half hour? **** no! What if a Allen head is rounded? More work. I'll finish another small job and be able to pay bills. Jeezus.

Just do it yourself. Whatever your doing on a bike is half as difficult as you think it is. Just jump right in. Make mistakes... Learn. Making mistakes and learning is what makes bikes fun.
 
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Old Apr 4, 2017 | 04:07 PM
  #13  
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Originally Posted by 0maha
No. You are paying for a job. You aren't buying "x" units of some guy's time.
Wrong. Purchasing x units of time is EXACTLY what I am doing. If they want to charge by job, they need another unit of measure.
 
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Old Apr 4, 2017 | 04:27 PM
  #14  
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Originally Posted by Gibler77
Wrong. Purchasing x units of time is EXACTLY what I am doing. If they want to charge by job, they need another unit of measure.
And this is exactly why I no longer wrench for a living. You are paying for a job at an upfront agreed upon price. If you felt it was too much then you could have walked. Now if your bike was a rusty POS and it took him 10 hours would you have happily paid him for his time? I don't think so you would have had a thread about how you got the shaft by being quoted 1.5 and they charged 10.
 
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Old Apr 4, 2017 | 04:29 PM
  #15  
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ok, then were his tools put away and cleaned? Were his hands washed? Was the bill written? How long was the consultation? He could of milked it to 2 hours and charged you the same and you would have been happy? he could of spent 20 minutes scratching his *** reading directions and you would of rather he did that?

My plumber charges 85 bucks to just show up at my door. My tattoo guy has a 1 hour minimum. There are options for almost everything in life. Next time agree on a dollar amount before hand and everyone happy.
 

Last edited by TXCHOP; Apr 4, 2017 at 04:38 PM.
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Old Apr 4, 2017 | 05:47 PM
  #16  
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Originally Posted by Gibler77
Wrong. Purchasing x units of time is EXACTLY what I am doing. If they want to charge by job, they need another unit of measure.
So I'm sure that you would have no problem paying above the quoted book time when the job takes 2 hours longer than expected?
Let's say Tech A can do a 3 hr. job in 3 hours. (he's the new guy). Tech B has done the same job dozens of times and can get it done perfectly in 1.5 hrs. If tech B has his pay cut for doing the job efficiently and quickly what incentive does he (or the shop) have to perform better?
WF
 

Last edited by 6bblbird; Apr 4, 2017 at 05:53 PM.
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Old Apr 4, 2017 | 05:52 PM
  #17  
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Originally Posted by Brewmany
...If they charge only for hour actually worked, they'd probably take their time to milk more hours. If it'd taken two hours they'd still probably only charged you for the 1.5. Kinda works both ways, I guess.
Ha. Don't bet on it. If they're willing to soak you on one end they'll soak you on the other end too.
 
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Old Apr 4, 2017 | 06:00 PM
  #18  
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You are better off not knowing some things. Walked up behind a lady in Wal-Mart who had just rung up a whole cart full of groceries. Casher said something like $209.75 cent. The lady showed her calculator and said, it's 207.65. Not sure what happened but I found another line.

However, in your case, that's some pretty steep rounding up. Not sure why you did not get a quote for Harley work. I have had them quote and then write it up at twice what someone else quoted. They fixed it but that's how they drive those 80K SUVs
 
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Old Apr 4, 2017 | 06:02 PM
  #19  
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Flat rate helps fill the discrepancy between a seasoned and a new mechanic. You got a seasoned one.
 
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Old Apr 4, 2017 | 06:14 PM
  #20  
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Originally Posted by Gibler77
Wrong. Purchasing x units of time is EXACTLY what I am doing. If they want to charge by job, they need another unit of measure.
Yes,you paid for 'x' amount of time.That 'x' is printed out in a flat rate manual,that's the cost.If you left the bike all day,would you expect to pay for 8 hours labor? Of course not.You would still pay the flat rate[1&1/2 hour.]
If they charges 'by the job' they'd have to charge you an average of time it would take,including stripped or broken bolts,etc,and THAT might be a lot higher.In other words you'd be paying for the time it took to fix somebody elses mess.
So if they waited,and rolled the bike out 2 hours later,you'd be happy to pay for 2 hours labor?
 
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