Anyone live close to JNR Air Suspension in Arrowhead OK?
I have a serious problem with their communication skills.
1) Called 1 morning to find out about their system, talked to Ray, that afternoon tried to call to order- no answer
ordered online with notes for them to call me about the order- no response.Left email that night
2) left 2 messages the next day- no answer, no answer to e-mail
3) called the next day and Ray appologizes , but had already sent order out, so what I had concerns about before order being sent out I could not address, but ray said he would take care of.
4) recieve merchandise, tear bike down to install, find handlebar bracket/switch will not tighten up, call and leave message-no response
5) Nextday I call again in afternoon, Ray says he was getting ready to call me-explain the problem he gives me number to send pictures to- I did and still no response.
Bike is tore down, waiting for a fix and no response
Can anyone knock on their door and let them know that I am waiting on some customer service?!!