Doherty Machine
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Outstanding HDF Member
Joined: May 2007
Posts: 2,217
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From: Dutchess County NY
Doherty Machine
Anyone order from them before?
I ordered a PowerPACC air cleaner from them a few weeks ago, got an e-mail that the order was "processing" and havn't heard since. I have e-mailed a few times, and called a dozen. No one ever picks up, and I have left a few messages.
If I don't hear from them by the end of this week I am going to call and cancel the order and notify my credit card company.
I ordered a PowerPACC air cleaner from them a few weeks ago, got an e-mail that the order was "processing" and havn't heard since. I have e-mailed a few times, and called a dozen. No one ever picks up, and I have left a few messages.
If I don't hear from them by the end of this week I am going to call and cancel the order and notify my credit card company.
Cruiser
Joined: May 2007
Posts: 149
Likes: 0
RE: Doherty Machine
I forgot exactly where I ordered mine, but it was just drop shipped from Doherty.
I've had great luck with Doherty Machine's customer service. Everytime I've emailed Josh Doherty, I have gotten a quick response helping me with any and all my questions. Odd that they aren't responding. What email address are you sending to?
I've had great luck with Doherty Machine's customer service. Everytime I've emailed Josh Doherty, I have gotten a quick response helping me with any and all my questions. Odd that they aren't responding. What email address are you sending to?
Thread Starter
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Outstanding HDF Member
Joined: May 2007
Posts: 2,217
Likes: 23
From: Dutchess County NY
Cruiser
Joined: May 2007
Posts: 149
Likes: 0
Thread Starter
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Outstanding HDF Member
Joined: May 2007
Posts: 2,217
Likes: 23
From: Dutchess County NY
RE: Doherty Machine
Road Master
Joined: Sep 2007
Posts: 1,049
Likes: 1
From: Brookfield,Il.
RE: Doherty Machine
My experence I had with them years back was not good. It was on a wide tire kit. Half the stuff had to be re-engineered and they had poor product support. Maybe things have changed, but because of their lack of support, I have not bought since then.
Cruiser
Joined: Jan 2008
Posts: 131
Likes: 0
RE: Doherty Machine
Suggest you cancel from them and buy through Drag Specialties from an independent shop. Most independent shops will give you a 10-15% discount on orders. Drag stocks all of Dohery's combinations of the powerpacc and usually delivers to shops very quickly, in some states, overnight. Threads on this forum have always been overwhelmingly positive about the quality and performance of this particular product. Watxh their video installation, the quality and fitment is apparent. Good luck.
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