1K Service?

Reply Subscribe

Thread Tools

Search this Thread

Sep 5, 2020 | 03:22 AM

#21

Mart

Road Master

Joined: Mar 2018

Posts: 978

Likes: 423

From: UK

Quote:

Originally Posted by Jehu

No, the 1,000 mile service does not have to be done at a Stealership to keep you warranty valid. Keep you receipts but be aware, the Stealerships and the MoCo will do everything they can to dodge a warranty claim - that's true irrespective of whether or not the Stealership does the 1,000 miles service. Like everything else, it's just another profit center for them and they will put the lowest paid, least experienced and very likely least motivated tech on that job. If your're fortunate, you maybe might perhaps get a halfway decent oil change out of it; if the transmission and/or primary fluids also get changed - consider yourself fortunate.

I must have been lucky. The tech was experienced and sensible when we chatted. The staff on the showroom floor, including the Service Manager, were not though.

Quote:

Originally Posted by IBE

just saying he was most likey doing it because you were watching him. dont know wasent there. did he hurt your bike?? a scratch or anything? most people dont like having someone watch them working i know i dont, do you?. just saying no more no less didnt mean to hurt your feelings
and you dont set torque with a rubber hammer. you use a torque wrench to set the torque.

Yes, I can understand that, but it is part of the deal, it's what we are buying. You walk into the dealer and there's a big window on the service area. "Come see, nothing to hide, proud of what we do" is what it says. Should expect customers to take them up on it. It's my bike, my money. If they don't like it, they should work somewhere else, or they've got something to hide.