Quality customer service.

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Dec 2, 2007 | 07:10 AM

1flhtk4me

Thread Starter

Seasoned HDF Member

Joined: Apr 2006

Posts: 10,675

Likes: 95

From: Billings,Mt.

Quality customer service.

I purchased a leather riding jacket about 4 years ago from Just Leather in San Jose,Ca.
The jacket has a snap-in liner.Some of the stiching was coming apart on the liner.Took the jacket back yesterday thinking they would repair(they have a tailer)the liner.The owner simply replaced the liner with a new one,no questions/no charge!
I recommend Just Leather for anyone one in the SF Bayarea.

Dec 2, 2007 | 07:28 AM

biz44

Outstanding HDF Member

Joined: Jul 2007

Posts: 2,424

Likes: 0

From: Hoboken, New Jersey

RE: Quality customer service.

Fox Creek Leather also has a lifetime GUARANTY on all their leather jackets. In fact most of their stuff comes with a lifetime guaranty.

Dec 2, 2007 | 07:34 AM

electaRICK

Extreme HDF Member

Joined: Sep 2006

Posts: 10,920

Likes: 6

From: Upstate New York

RE: Quality customer service.

my older HD leather jacket faded to a whitesh grey,,, dealer will replace, if I choose

Dec 2, 2007 | 09:11 AM

BillyO

Road Captain

Joined: Jul 2007

Posts: 678

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From:

RE: Quality customer service.

Is it me or does it seem that many of the jackets are made in Pakistan ?
My Pakistani made lacket is comming apart in the sleeves.

Dec 2, 2007 | 09:16 AM

BillyO

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Joined: Jul 2007

Posts: 678

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From:

RE: Quality customer service.

It seems that many of the leather jackets are comming from either China or Pakistan.
It appears that they have quality issues in ths liner stitching.
I have three leather jackets, Mega Force, Motophoria, and one made by a leather craftsman in Vermont. The best one is the Vermont made one.