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Old Mar 20, 2008 | 11:21 AM
  #21  
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Default RE: Chicago Harley store

Perhaps a little clarification is in order. DEALERS have motorcycles to sell.

You were in a boutique.

.......and the reason DEALERS have bathrooms you can use is because you wanna **** when you hear the price of the bike.
 
Old Mar 20, 2008 | 11:44 AM
  #22  
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Default RE: Chicago Harley store

ORIGINAL: Curt J

How old is she and what does she look like? I might be on my way.
[sm=laughingsmilie.gif]

I think there is a distiction between a customer and the public.

They should have let this customer use the head. Just good customer relations.
 
Old Mar 20, 2008 | 12:15 PM
  #23  
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Default RE: Chicago Harley store

man dude you need to relax... way to high strung man... look at me, i even commented on the wrong place! I thought this was Chicago Harley you where talking about... i looked like a fool... relax water under the bridge... your wife got a new shirt she is happy~! you win! You better get a bit thicker skin with this forum man... we bust ***** all day long on here... if ya get that upset by it, this may not be the spot for you... however... it may be! hope to see see ya around town brother! if ya ever see me around flag me down, it would be nice to meet ya... st bob all black, with a big meat head behind the apes... that is me!
 
Old Mar 20, 2008 | 12:24 PM
  #24  
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Default RE: Chicago Harley store

Earthdog couldn't agree more with ya on the way some harley clerks especially in the chicago area treat you. sorta like kiss their a$$ because they work for a Harley franchise and sell t shirts. As for having to take a **** while visiting chicago step into one of the alleys and use a dumpster, thats what their there for. Don't get caught by a cop though cause they like to beat ya then ask questions later.
 
Old Mar 20, 2008 | 12:40 PM
  #25  
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Default RE: Chicago Harley store

Come on guys! Maybe his rant was a little over-the-top, but he wasn't public, he was a customer. I learned from a boss a long time ago that the customer is always right. Which meant that even if you didn't agree, or knew he was wrong, you treated him like he was. Without customers we wouldn't have been in business. **** 'em all off and they'll quit coming back. Sooner or later you'll be all out of 'em. Now I can see a need for posting the restrooms as private to keep out the riff-raff, but what the hell, the guy had to ****. All the guy had to say was "I'd be happy to ring up your items while you're in there." [sm=deal.gif]
 
Old Mar 20, 2008 | 12:51 PM
  #26  
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Default RE: Chicago Harley store

Amen, my Wisconsin Brothers!!
 
Old Mar 20, 2008 | 12:54 PM
  #27  
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Default RE: Chicago Harley store

I imagine they've had some nasty messes to clean up in there. That being said, I personally would let someone use it if they asked nicely.
 
Old Mar 20, 2008 | 01:08 PM
  #28  
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Default RE: Chicago Harley store

ORIGINAL: earthdog

First of all the shirt was for my wife, not me. Second, I didn't call her fat, *itch, or tell her she was *ucked up. I was a little bit more tactful when I talked to her outside. Third, I wasn't the one that started the attitude in that place. I didn't want to continue with a pissing match and thats why I walked out.
Curt, if you think she needs to find another husband, come and get her....
Geoff, it's not just over a bathroom. If you didn't get the jist of my post, I'm sorry for you. The point is the way alot of these pinheads treat a customer just because they feel working for a Harley store is the best thing since sliced bread and feel they can treat a customer like chit, is beyond me.
I hope I get the chance to read one of you peoples posts the next time you get treated like chit at a place of Harley.
I've been through so many challengesin life that I'm immune to insult.Things like this don't bother me. I let management know when I've had a bad retail experience. Barry Brown is the owner of Chicago HD. I suggest yousend him an email describing yourincident.
 
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Old Mar 20, 2008 | 01:38 PM
  #29  
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Default RE: Chicago Harley store

I think Ihave prettythick skin, I was just trying to clarify myself.
Rhpaw, they are a dealer of Harley attire! Is that clarification enough?
All the guy had to say was "I'd be happy to ring up your items while you're in there"
Exactly...
Like I tried to say the thing that pissed me off was the pinheads attitude towards me. I asked for the bathroom without an attitude, but when Mr. pinhead pointed towards the bathrooms like I could use them, then paused before he told me the public couldn't use them, he had the attitude before I told him maybe I didn't want the teeshirt afterall. Then to come back with that he didn't care if I bought anything or not. Thats a great way to treat a customer.
I see that kind of treatment here at my own dealer thats why I don't go to UKES Harley dealer anymore.
Just so I can give a little more clarification here, I am over it and just won't go back.
Oh yeah, today I have also cut back on the caffine by 2 cups...
 
Old Mar 20, 2008 | 01:38 PM
  #30  
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Default RE: Chicago Harley store

Ditto, send Barry or Audrey a note, or call 'em at the Glenview store. Finding good help to work a downtown boutique isn't as easy as you'd think. Back when I ran Vespa of Chicago, the meatball we had working the Lincoln Park boutique was a sad excuse in customer service. If I had all day, I could list the diversity of complaints I constantly had to field. But the job applications and interviews that came in were totally pathetic. I actually had one that listed "put stuff on shelves, take stuff off shelves"!!! Another who hadn't bathed or done laundry in too many days/weeks? Meatball stayed. The calls of "it's 15 minutes after you're supposed to open" or it's "15 minutes before your supposed to be closed" kept coming and I still couldn't get an increased payroll approved to try to attract an employee semi-intelligent.
 



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