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great customer service!!!!!!!!!

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Old May 20, 2008 | 04:31 PM
  #1  
so165's Avatar
so165
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Default great customer service!!!!!!!!!

I just washed my bike and then hooked up the cycle dry air dryer and nothing, I was thinking damn I hope the dealership takes this back. And then I thought damn this sucks now I have to dry it by hand. Well I called the number on the little pamphlet that comes with the thing and the dude took my info and said "we will get one right out to you" I said"what about this one?" and he said "chuck it" you said it is broke I trust ya. Now that is great customer service. Istill had to dry it by hand, oh well!!!!!
 
Old May 20, 2008 | 04:33 PM
  #2  
Gaffy52's Avatar
Gaffy52
Road Master
Joined: Apr 2008
Posts: 931
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From: England
Default RE: great customer service!!!!!!!!!

Rare enough I so wish you could 'frame' conversations like that - good on you and well done the cycle dry air dryer company.
 
Old May 20, 2008 | 05:16 PM
  #3  
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swilsondds
Cruiser
Joined: Apr 2008
Posts: 133
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From: Phoenix, AZ
Default RE: great customer service!!!!!!!!!

Uh...my guess is he isn't from India.

Thank God someone is still doing business from the U.S.
 
Old May 21, 2008 | 12:28 PM
  #4  
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TequilaJohn
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Joined: Mar 2008
Posts: 2,666
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From: East TN
Default RE: great customer service!!!!!!!!!

Had the exact kinda thing happen with a pressure washer wand. Sent me a replacement, and told me to chuck the old one. I was speechless...coulda knocked me over with a feather. It's a cryin shame that kinda service is so rare.
 
Old May 21, 2008 | 12:36 PM
  #5  
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TideRKC
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Joined: Apr 2008
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From: Marietta, GA
Default RE: great customer service!!!!!!!!!

Good customer service but when they aren't suprised at allI always wonder how often their products break.
 
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