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Just ask any car dealer, McDonalds or Wing Stop. I personally know the owners of a Toyota dealership, a Chrysler/Dodge dealership, 5 McDonald stores and a Wing Stop. They all bitch about having to do (spend money on) chit they don’t want to do. But if they don’t, the parent company will pull their franchises.
I have been a loyal HD customer for over 45 years and have seen many changes take place. We lost our HD dealer here in the 80's when the mom and pop business was told to expand at their expense or close, well they closed. Now I have to go 40 miles to get to the nearest dealer in an upscale part of town. I have bought my last Harley due to my age but, I can tell you the bikes are not as good as they were during the "Evolution" days. My 08' is in the shop again for the 5th time in 15K miles.
I am also a 40 year customer and agree with what you say about the bikes not being as good as they used to be.I think they hit their quality peak at the end of the evo erea.The days of getting 100,000 plus trouble free miles are over. Things like replacing the left side timpkin bearing after 2002 with something inferior and now wanting to sell it back to you as a screaming eagle performance part. I think product quality and service are the things they need to look at to get back on top
I bought my bike from C&S in Nashville. Phil still had his small time roots and I would search near and far for a dealer like his before I would buy from one of the big box dealers who don't or care who you are.
Looks like Harley is being run by a bunch of college edumucated business geniuses. Prolly the same bunch that had Elton John entertain at the 100th. Time to dump their asses and get some common sense folks running the show.
I totally agree!!!!!!! When the dealer sells a tiny rubber oring for the oil drain plug for $2.00 each and you can buy a bag of 50 for $8 and some change elsewhere, something is terribly wrong!!!!!!!!!!!!!!!!!
Corporate America is not to blame. If the Moco wants to try to guide dealerships into their own vision, I don't always see that as a problem.
Remember the dealership would not be there without the Harley-Davidson name. And yes, the dealer sells the bikes, blah, blah, blah, etc.
Big companies do not kill off Mom & Pop stores. It does bring competition and that is good for business. At times yes, Ma & Pa Bell can't compete with Big Business, but again that's Capitalism.
Part of Republican de-regulation is sending jobs overseas. As much as it sucks, this is how America works.
I have been a loyal HD customer for over 45 years and have seen many changes take place. We lost our HD dealer here in the 80's when the mom and pop business was told to expand at their expense or close, well they closed. Now I have to go 40 miles to get to the nearest dealer in an upscale part of town. I have bought my last Harley due to my age but, I can tell you the bikes are not as good as they were during the "Evolution" days. My 08' is in the shop again for the 5th time in 15K miles.
If you are a good dealer it doesn't matter where you are people will come to you. Most of these friggin box stores are stuck in some of the most hard to access areas but you can see them from the interstate! Corporate greed is fueled by idiot investors who are too stupid to look at the big picture and think of things on one quarter at a time.
Next thing you know they will be called Harley Boutiques.
Been calling them that for 15 years. Nothing but t shirts, jackets, etc, no parts but chrome doodads. Gotta wait a week for anything but a spark plug. Glad my local dealer didn't fall for that bigger, better, more, more, more attitude of the MOCO.
Here in Calgary honda shops have been forced to give up there sales of Honda bikes to what is being called a Honda Super store, all Honda products under 1 roof.
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