2009 Crossbones ECM failure (Does HD "corportate" exist??)
Outstanding HDF Member
Joined: Aug 2010
Posts: 3,498
Likes: 128
Are you a cronic complainer or what? After reading your journal, I'm kind of surprised you didn't expect HD to pick up the tab for your motel. Everyone bent over backwards to try and fix your problem, but you seem to want even more. You put a aftermarket part on your bike, it caused problems and now you want corporate to refund your $$$$? Is that about the bottom line? That's how I read it.
Seasoned HDF Member
Joined: Mar 2010
Posts: 19,982
Likes: 6,111
From: Florida
While the Co doesn't exactly have the rep for exemplary customer service & prolly is last in customer satisfaction while being first in loyalty, part of the blame has gotta go to the God@$% Mother#@%^& gummint. If it wasn't for the EPA, Harleys could come from the factory tuned properly, and you wouldn't need all these PCs & race tuners & such. I always recommend Screamin' Eagle tuners & stuff, 'cause at least you know this stuff works right, and HD techs are most familiar with these products.
Thread Starter
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Cruiser
Joined: Apr 2010
Posts: 192
Likes: 2
Are you a cronic complainer or what? After reading your journal, I'm kind of surprised you didn't expect HD to pick up the tab for your motel. Everyone bent over backwards to try and fix your problem, but you seem to want even more. You put a aftermarket part on your bike, it caused problems and now you want corporate to refund your $$$$? Is that about the bottom line? That's how I read it.
What bothers me the most is that HD left me stranded on the side of the road after performing warranty service (and 5k service) to fix the problem the first time. Maybe I'm totally out of line and being unrealistic to think that HD should of towed the bike at no charge since they allegedly fixed the problem and then it left me stranded again for the exact same problem??
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Cruiser
Joined: Apr 2010
Posts: 192
Likes: 2
When I purchased the Harley, the service dept recommended that I go with the PCV and not the stage 1 flash because they stated that the PCV would perform better. Now they are telling me to remove it because it will void my warranty since I'm having problems with it?? If they would of recommended the stage 1 flash in the first place I would of went that route. Now I have a 299 PCV that is useless to me and HD is blaming that for all my problems. Not whining, just stating the facts. Thanks for taking the time to read my thread.
Advanced
Joined: Jul 2010
Posts: 60
Likes: 0
I really am surprised that a HD dealer sold you a PC. I am sure some do but mine (I am not saying they are the best) would not have. Where did you get all the after market stuff, V&C SS, Arlen Ness Big Sucker II. Did you buy this bike with all this on it or did you add it?
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Cruiser
Joined: Apr 2010
Posts: 192
Likes: 2
I really am surprised that a HD dealer sold you a PC. I am sure some do but mine (I am not saying they are the best) would not have. Where did you get all the after market stuff, V&C SS, Arlen Ness Big Sucker II. Did you buy this bike with all this on it or did you add it?
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Joined: Jul 2010
Posts: 60
Likes: 0
I have done pretty much the same thing, just havent gone with the SERT, yet. The dealership is responsible for the (eye candy) that they put on. But (to my understanding) HD will not cover any of it and will look for any excuse not to cover somthing. Your dealer will go as far to replace somthing as long as they either sold it to you or it was damaged by them putting it on. There is a very fine line you must go when you are adding stuff that will effect the performance of a bike that is still under factory warranty. The other dealers you visited may want nothing to do with a bike still under warrenty with aftermarket parts. They have to get approval for warranty work or they will loose their A%@. That is why I use one dealer, and only they work on the bike while it is under warranty.
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Advanced
Joined: Jul 2010
Posts: 60
Likes: 0
Whoops forgot, since you have the V&H SS with the Big Sucker, you almost have to have a SERT or PC if you want. I have the download and have the SE Low profile intake, V&C slip ons. This is as far as I have been advised to go with out a SERT.
Elite HDF Member
Joined: Apr 2007
Posts: 4,984
Likes: 8
This is a funny thread.
First, of course Dynajet is going to say thier unit will not harm the ECM.
Second, the dealer did you a solid by replacing everything under warranty.
Third, it was your choice to put upgrades on the bike, suck up the cost, it is your fault.
First, of course Dynajet is going to say thier unit will not harm the ECM.
Second, the dealer did you a solid by replacing everything under warranty.
Third, it was your choice to put upgrades on the bike, suck up the cost, it is your fault.