Can HD experts be found in HD dealerships?
Seasoned HDF Member
Joined: Dec 2004
Posts: 7,934
Likes: 43
From: Bloomfield, NM
RE: Can HD experts be found in HD dealerships?
So... did you ever get an estimate of the value of your "Moo Glide"? I would be interested in knowing if they ever got a collector following.
Regards,
Bill
Regards,
Bill
Road Warrior
Joined: Mar 2006
Posts: 1,826
Likes: 8
From: MN
RE: Can HD experts be found in HD dealerships?
Man am I glad I don't have to put up with that! My Dealer, all three salesman and several guys in the service/parts dept are long time Harley riders/owners. Between the owner and the three salesman I bet you would be hard pressed to stump them on a question about anything Harley going all the way back to 1903.
Extreme HDF Member
Joined: Nov 2006
Posts: 13,389
Likes: 26
From: Windham,Maine
RE: Can HD experts be found in HD dealerships?
Our dealership luckly has a great bunch of people and more than willing to help,from the ownership on down.Theay are also very busy because of it.Keep searching they are out there.
Banned
Joined: Nov 2005
Posts: 168
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From:
RE: Can HD experts be found in HD dealerships?
I have run across very few dealers (salesmen)whether it be bikes or cars that really know their product. To most of them it's just a job and don't get into the finer points as they should. I have only found one dealer so far that goes completely out of their way to help the customer at any expense and the customer is always right in their book.
It becomes a breath of fresh air then, and a fun experience to do business with them.
It becomes a breath of fresh air then, and a fun experience to do business with them.
Outstanding HDF Member
Joined: Oct 2005
Posts: 2,002
Likes: 4
From: toontown
RE: Can HD experts be found in HD dealerships?
I hate when you go in for a part you want and are willing to make fit and they don't want to sell it because Harley says it won't fit. I know what Harley says, but Snapon says it will.
Road Master
Joined: Aug 2006
Posts: 1,002
Likes: 0
From: Lincoln, Nebraska
RE: Can HD experts be found in HD dealerships?
I would be interested in the price too. I was looking at similiar bikes before I bought the deluxe, and 93-94 nostalgia bikes were either in bad shape or going for more that what I paid for the 05. I think member GConklin has his listed for 29K (correct me if I'm wrong), but it's tricked out and you need sunglasses to look at it.
Road Warrior
Joined: Dec 2006
Posts: 1,456
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From:
RE: Can HD experts be found in HD dealerships?
You get what you pay for. Unfortunately, most dealers don't pay enough to atract and retain knowedgeable people. They just look for someone to push the current merchandise through. Personally, I think working for a dealer would be the worst job in the world. You have long hours, and little time off. The time you do get off, you have to take care of chores around the house. Then you go to work behind the parts counter, or in sales, or where ever, and her come all the riders in for a quick stop on their day long ride. That would drive me nuts!! (short drive).
A local sales guy was considering selling his Road Glide, because he never has time to ride it anymore.
A local sales guy was considering selling his Road Glide, because he never has time to ride it anymore.
Elite HDF Member
Joined: May 2006
Posts: 3,927
Likes: 5
From: Midwest
RE: Can HD experts be found in HD dealerships?
But he could have told you anything you wanted to know about the dartboard or barbecue set!
But don't make the mistake of assuming that just because someone works at a dealership they have the same level of interest that you (the customer) have in all things Harley. It's the guy's job to sell new motorcycles and that may be where his interest ends. Who knows, maybe he's a walking encyclopedia about something like scuba diving or squirrel hunting....
He probably should have said, "really? I never heard of that, describe it for me", instead of "you're wrong, there's no such thing", but that's just the difference between a good salesperson and one who isn't.
But to answer your question-can experts be found in dealerships--my answer would be that you can find MUCH, MUCH better information here than at a dealership. People are at dealerships to make a living. People are here because they are passionate about it. You just have to be willing to sort through all the irrelavent crap (do you like plain or chunky peanut butter?) to find what you're looking for, then use some common sense to select the best replies.
But don't make the mistake of assuming that just because someone works at a dealership they have the same level of interest that you (the customer) have in all things Harley. It's the guy's job to sell new motorcycles and that may be where his interest ends. Who knows, maybe he's a walking encyclopedia about something like scuba diving or squirrel hunting....
He probably should have said, "really? I never heard of that, describe it for me", instead of "you're wrong, there's no such thing", but that's just the difference between a good salesperson and one who isn't.
But to answer your question-can experts be found in dealerships--my answer would be that you can find MUCH, MUCH better information here than at a dealership. People are at dealerships to make a living. People are here because they are passionate about it. You just have to be willing to sort through all the irrelavent crap (do you like plain or chunky peanut butter?) to find what you're looking for, then use some common sense to select the best replies.
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Road Warrior
Joined: Dec 2006
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From:
RE: Can HD experts be found in HD dealerships?
It's truly unfortunate that one cannot go (at least, not with any degree ofreal confidence)'to the source' (dealership) for what they would regard to be 'expert advice' surrounding a product to which they are responsible for both the sale and service of same.
I don't profess to know my scoot from top to bottom like many of you guys. But I'm not altogether clueless in turn. Lately, I've found the individuals at the dealership to be - at best - on parallel with my knowledge and seldom above it. I'm new to the HDForums and have come to the conclusion that I will always refer to the boards for any questions and/or advice surrounding my bike. This, separate and apart from whatever I'm being told by the dealer. Reason being, many of you guys/gals have 'been there, done that'. It's somewhat disheartening when you are being given what you know to be bullshit advice by someone at the dealer who doesn't even ride!
I don't profess to know my scoot from top to bottom like many of you guys. But I'm not altogether clueless in turn. Lately, I've found the individuals at the dealership to be - at best - on parallel with my knowledge and seldom above it. I'm new to the HDForums and have come to the conclusion that I will always refer to the boards for any questions and/or advice surrounding my bike. This, separate and apart from whatever I'm being told by the dealer. Reason being, many of you guys/gals have 'been there, done that'. It's somewhat disheartening when you are being given what you know to be bullshit advice by someone at the dealer who doesn't even ride!
Thread Starter
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Novice
Joined: Jan 2007
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From:
RE: Can HD experts be found in HD dealerships?
ORIGINAL: billnourse
So... did you ever get an estimate of the value of your "Moo Glide"? I would be interested in knowing if they ever got a collector following.
Regards,
Bill
So... did you ever get an estimate of the value of your "Moo Glide"? I would be interested in knowing if they ever got a collector following.
Regards,
Bill
I don't exactly know for sure what makes an "expert", but I'm thinking this Doug guy should go to work, or own, the dealership in my town.
If anyone has a good opion as to the value, SPEAK UP PLEASE!