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Not to worry EveHD and no apology needs because I've been there done that.
"To Be Human Is To Err, To Really Screw Things Up We Have Computers".
This is also from personal experience of being in the computer field for 30+ years
Gotcha, and thanks
I try to have cup (of coffee) in hand when I'm on the forum - LOL
Warranty work only until it expires, then i will pick my battles...I have a few decent Indy here and i trust my local dealer also...I do as much of the work on my on bike as i can.
My dealer wont see me again because of his prices, unless it's a emergency while traveling or warr. work. Have tools/ manual and a lift.
Anything I cant or don't want to do will be done by a indy.
Just want to add : Thanks to this terrific forum for all the information and plenty of guys willing to help each other!
Last edited by Pete6114; Jan 20, 2013 at 10:57 AM.
Most of my young adult life, I couldn't afford to pay other people to fix things. I either had to learn to fix it or live with it as I couldn't afford to replace it. Now even though I can afford to pay someone I still do all my own work (why waste all those years of learning...sometimes even if it was the stupid way...?). Also as Eve pointed out, NO ONE cares more than me to do it right. To be honest, a lot of the work I've seen done on other bikes at HD dealerships is not up to my standards...but that's me...
I use the dealer for scheduled service as I get it for free on the Super Glide I got in August. The free maintenance is good to 15,000 miles. I also have had them install new wheels I purchased online. It is a bit pricey but that is true of any dealer of any type of vehicle.
I am the opposite of a lot of people here. I trust Indy shops less than the dealer, based on past experiences with my autos being serviced. I am not saying that there are not bad dealers and there are not good Indy shops. It's just that I got ripped off once and was billed for service they didn't perform at a local Indy. Another time, another Indy installed new shocks and a small lift on my truck and due to improper instalation, had my front end go out on me a short time later. The dealer refused to cover under warranty and blamed it on the Indy. Said they used wrong parts that were not compatible with the model year. The Indy denied wrong-doing and after a lot of back-and-forth said I woill have to take them to court. In the end, I ended up paying a couple grand to get it fixed at the dealer. If they screw up the work, I at least have the company to complain to. An Indy will just tell you to go to hell.
I just feel more comfortable with the dealers, even though they charge higher rates. I also take photos of my vehiclces before handing them over for any major work. This includes the bike.
Last edited by MiniWolf; Jan 20, 2013 at 12:07 PM.
I have been an ASE master certified auto tech for the last 20 years, so I pretty much know my way around a toolbox. I simply do not trust anyone else working on my bike,or anything else for that matter.
I had to take my bike in once to the dealer for an intermitent dying problem under warranty,after they failed to fix it,and I had to diagnose & fix it myself(system relay full of corrosion),when I picked it up after being told "We could'nt find anything", the service guy rode it around front to me & the seat was'nt bolted down,I said never again.
The only thing I have someone else do is mount & balance my tires when I bring in the wheels.
Been thinking about getting a job as the service manager at a local dealer,and was wondering why you do or do not take your bike to the dealer. Even if its for repairs or scheduled maintenance.
Thanks in advance.
Just a couple things to remember. ''I don't hear anything'' and ''they all do that''.
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