Stealership
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Grand HDF Member
Joined: Nov 2012
Posts: 3,784
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From: Pasadena TX
Stealership
One of the first mods I did when I bought my bike was to add a detach kit for the tourpak. The kit has black latches. I'm headed to Sturgis in a couple of months, so I thought it was time to add locking latches, and the dealer only had them in chrome. Turns out the pair of lockable latches in the package only works on one side, and the second one is intended for a detach backrest or whatnot. They are right side specific, so for the left side to match you have to buy a second, non locking pair of chrome latches. I ended up with a second pair of lockable/ non lockable latches and it only cost $140 for one useable set. Grrrr....
Seasoned HDF Member
Joined: Oct 2012
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From: Texas, USA
And that's the dealerships fault?
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Grand HDF Member
Joined: Nov 2012
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From: Pasadena TX
I'm just saying it would make more sense to provide one working pair in a single package. Or even just sell them singly. If I wanted to add one to something else like a backrest I would just go get another set. I know that the dealer isn't responsible for packaging the products, but the counter guy snickered when I came back for the non locking latches.
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Seasoned HDF Member
Joined: Jan 2007
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From: anacoco, la
sounds like if he had been a good parts counter person, he might have asked you at the time of original purchase if you needed the non-locking side also. hell, even mcdonalds asks if 'you want fries with that'....
Road Master
Joined: May 2010
Posts: 979
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From: Wisconsin
I'm just saying it would make more sense to provide one working pair in a single package. Or even just sell them singly. If I wanted to add one to something else like a backrest I would just go get another set. I know that the dealer isn't responsible for packaging the products, but the counter guy snickered when I came back for the non locking latches.